At a Glance
- Tasks: Deliver excellent customer service and maintain high operational standards.
- Company: Join BIMS, a supportive and inclusive workplace focused on your growth.
- Benefits: Full training, career progression, and a collaborative environment.
- Other info: No experience needed; we provide comprehensive training and support.
- Why this job: Be part of a dynamic team and enhance customer experiences daily.
- Qualifications: Positive attitude, teamwork skills, and a willingness to learn.
The predicted salary is between 20000 - 22000 £ per year.
Be Part of Something Great at BIMS. At BIMS, we are committed to creating a supportive, inclusive, and rewarding workplace where every team member has the opportunity to learn, develop, and succeed. We provide comprehensive training, ongoing support, and career development opportunities to help you grow.
Learning and Development
- Comprehensive onboarding and training
- Continuous learning and development opportunities
- Career progression within the business
- A supportive and collaborative working environment
About the Role
As a Team Member, you will play a key role in delivering an excellent customer experience while maintaining high operational standards. You will work as part of a collaborative team to ensure guests receive high-quality food and outstanding service in a clean, safe, and welcoming environment.
Key Responsibilities
- Deliver excellent customer service and assist guests with self-service ordering kiosks when required.
- Prepare and cook food in accordance with company quality, food safety, and hygiene standards.
- Maintain cleanliness and organisation throughout the restaurant, kitchen, and customer areas.
- Process customer orders accurately and efficiently.
- Work collaboratively with colleagues to ensure smooth day-to-day operations.
- Promote menu items and make appropriate product recommendations to enhance the customer experience.
- Follow all company policies, health and safety procedures, and food hygiene regulations.
Skills and Experience
- Demonstrate a positive and professional attitude.
- Can work effectively in a fast-paced environment.
- Communicate clearly and respectfully with customers and colleagues.
- Work well both independently and as part of a team.
- Are reliable, dependable, and committed to delivering high standards.
- Are willing to learn and participate in training.
- Previous experience in hospitality, retail, food service, or customer service is beneficial but not essential, as full training will be provided.
What We Offer
- Full training and ongoing support
- Learning and development opportunities
- Career progression opportunities
- A collaborative and inclusive workplace
- Employee recognition and development programs
How to Apply
If you are passionate about customer service and enjoy working in a fast-paced team environment, we would love to hear from you. Apply today to become part of the BIMS team.
Team Member in London employer: Bim's Stratford
At BIMS, we pride ourselves on fostering a supportive and inclusive work environment where every Team Member can thrive. With comprehensive training, continuous learning opportunities, and clear paths for career progression, we empower our employees to deliver exceptional customer service while enjoying a collaborative atmosphere. Join us in creating memorable experiences for our guests in a dynamic and rewarding setting.
