At a Glance
- Tasks: Lead shifts, inspire your team, and ensure excellent guest experiences.
- Company: Join a vibrant restaurant team with a focus on community and quality.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with the chance to make a real impact every shift.
- Why this job: Be a key player in creating memorable dining experiences and driving success.
- Qualifications: Strong people skills, integrity, and a passion for learning.
The predicted salary is between 25000 - 30000 £ per year.
As a BIMS Shift Manager, you have a really important role! When the managers aren’t there, you are leading the team to deliver shifts that run smoothly, enable great guest experiences and smash their targets. When the managers are there, you are a key support to them in running the perfect shift.
What Will My Role Involve?
- Leading shifts when the managers aren’t there and supporting the management when they are
- Delivering inspiring shift briefs that motivate your team
- Supporting the achievement of the restaurant’s targets
- Keeping tight controls on cash, stock and consumables
- Modelling excellent guest service from delivering it to resolving complaints effectively
- Keeping the restaurant and kitchen sparklingly clean at all times
- Creating efficient shift plans that meet the needs of that shift
- Bringing Front of House and Back of House together to deliver perfect quality food at pace
- Being a brand advocate and supporting excellent execution of all product launches, promotions etc.
- Getting ‘stuck in’ on shifts wherever you are needed
- Supporting community involvement proactively
What Skills and Behaviours Do I Need to Demonstrate?
- Excellent people management and communication skills
- Absolute integrity at all times
- Initiative
- Willingness to learn
- Prioritisation and organisation under pressure
- Energy and motivation
PLEASE NOTE: This job description does not represent a finite list of duties, it will be subject to periodic reviews and you may be called upon to undertake further duties or additional duties not already mentioned but in accordance with your post as Shift Manager and to meet the changing needs of the business. The post holder will be expected to participate in this process, and we would aim to reach agreement to the changes. This job description does not represent a Contract of Employment.
Shift Manager employer: Bim's East Ham
At BIMS, we pride ourselves on fostering a dynamic and supportive work environment where our Shift Managers play a crucial role in delivering exceptional guest experiences. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring that you can advance your career while enjoying the vibrant atmosphere of our restaurant. Join us in a location that values community involvement and teamwork, making every shift not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on BIMS. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Shift Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence in handling different situations, from motivating your team to resolving complaints.
✨Tip Number 3
Show off your initiative! During interviews, share examples of times when you've taken charge or improved a process. This will demonstrate your ability to lead shifts effectively and support management when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the BIMS team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Show Your Leadership Skills:As a Shift Manager, you'll be leading the team, so make sure to highlight any previous experience where you've taken charge. We want to see how you can inspire and motivate others!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your skills and experiences. We appreciate a well-structured application that gets straight to the point!
Demonstrate Your Guest Service Experience:Since guest service is key in this role, share specific examples of how you've handled customer interactions. We love to see how you’ve gone above and beyond to create great experiences!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bim's East Ham
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what being a Shift Manager entails. Familiarise yourself with the responsibilities listed in the job description, like leading shifts and supporting management. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Shift Manager, excellent people management is key. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Be ready to discuss your communication style and how you motivate others, as this will be crucial for the role.
✨Demonstrate Initiative and Problem-Solving
During the interview, highlight instances where you've taken the initiative or solved problems under pressure. This could be anything from improving a process to handling a difficult guest situation. Employers love candidates who can think on their feet and take charge when needed.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured, or what challenges the restaurant currently faces. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
