At a Glance
- Tasks: Conduct tenancy visits and property inspections while providing support to tenants.
- Company: Local Authority offering a dynamic and community-focused work environment.
- Benefits: Competitive hourly pay, flexible hours, and valuable experience in housing services.
- Other info: Opportunity to develop skills in housing laws with potential for future roles.
- Why this job: Make a real difference in your community while gaining hands-on experience.
- Qualifications: Experience in customer service and a passion for helping others.
The predicted salary is between 31500 - 38500 £ per year.
Location: Various Housing Estates in London – Barbican
Temporary contract – 2 to 3 months cover
£17.98 PAYE or £23.41 Umbrella per hour We are seeking Tenancy Visiting Officers for an exciting project within a Local Authority based environment.
This role involves conducting tenancy visits and property inspections across various estates while carrying out tenancy surveys.
Day-to-day of the role
- Implement tenancy checks, visits, and investigations to minimise unauthorised occupation and tenancy fraud, providing tenants with information and advice on services and changes affecting them.
- Accurately record all case work and communications, ensuring data integrity and timely input.
- Deliver customer-focused service, aiming to resolve issues at the first point of contact and maintaining high standards of tenant interaction.
- Follow established procedures for tenancy visits, ensuring compliance with policies and equalities standards.
- Provide timely management information and recommendations to the Project Manager on tenancy conditions, welfare concerns, and compliance issues.
- Undertake visits, including early mornings, evenings, and weekends, assessing risks and adhering to health and safety guidelines for home.
Required Skills & Qualifications
- Experience in a role involving direct tenant interaction, ideally within a local authority or housing context.
- Strong customer facing experience & customer service skills and the ability to work independently with minimal supervision.
- Knowledge of housing laws and tenancy agreements (training will be provided)
- Ability to work fully onsite face to face with tenants
- Multilingual abilities are advantageous but not essential.
- #J-18808-Ljbffr
Tenancy Visiting Officer in London employer: Bimplus
Join a well-established principal contractor in Solihull, where your expertise as a Site Manager will be valued in a supportive and hands-on work culture. With a strong reputation for delivering projects safely and professionally, this company offers excellent opportunities for professional growth and development, ensuring you can take ownership of your projects while contributing to long-term client relationships.
