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For Companies At a Glance
- Tasks: Shape and translate business needs into top-notch Salesforce solutions.
- Company: Join a dynamic team at BIMM, focused on innovation and collaboration.
- Benefits: Enjoy 25 days holiday, SMART pension, and a comprehensive benefits package.
- Why this job: Make a real impact by improving processes and enhancing user experiences.
- Qualifications: Experience as a Business Analyst on Salesforce or CRM platforms is essential.
- Other info: Remote work with occasional travel to BIMM campuses; inclusivity is key!
The predicted salary is between 40000 - 50000 £ per year.
About the Role
As Salesforce Business Analyst you will help shape, prioritise, and translate business needs into clear, high-quality Salesforce solutions. Working at the centre of a small, focused Salesforce delivery team, you will collaborate closely with developers and stakeholders across academic, operational, and professional services areas.
What You’ll Do:
- Work with stakeholders across BIMM to understand processes, user needs, and operational challenges.
- Facilitate workshops and discussions to gather clear, structured requirements.
- Translate business needs into user stories, functional requirements, and acceptance criteria.
- Act as the primary link between stakeholders and Salesforce developers, ensuring clarity and feasibility.
- Review existing Salesforce implementations against MVP definitions and identify gaps or improvement opportunities.
- Maintain and prioritise the Salesforce product backlog, ensuring items are well defined and ready for development.
- Support testing and validation activities, including user acceptance testing.
- Contribute to change management through user guidance, documentation, and communication.
- Identify opportunities to simplify processes, reduce manual work, and improve data quality.
- Feed insights into the wider Salesforce roadmap and continuous improvement activity.
What You’ll Bring:
- Experience working as a Business Analyst on Salesforce or CRM platforms.
- Strong capability in process analysis, requirements definition, and translating business needs into system requirements.
- Understanding of Salesforce concepts such as objects, data models, automation (Flows), and security at a conceptual level.
- Experience working closely with Salesforce developers and technical teams.
- Ability to manage multiple stakeholders with varying levels of technical understanding.
- Clear and confident communication skills, able to bridge business and technical conversations.
Although the role is remote, occasional travel to our BIMM campuses will be required.
Benefits
- 25 days holiday per year (FTE)
- SMART pension
- A comprehensive benefits package
We are committed to creating a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check/enhanced check with barred list if required by statute and internal policy.
Salesforce Business Analyst - 6 Month Fixed Term Contract employer: BIMM University
Contact Detail:
BIMM University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst - 6 Month Fixed Term Contract
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BIMM on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for those interviews by practising common Salesforce scenarios. We should be ready to discuss how we’ve tackled similar challenges in the past, showcasing our problem-solving skills.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our application to highlight our Salesforce experience directly.
We think you need these skills to ace Salesforce Business Analyst - 6 Month Fixed Term Contract
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Salesforce and CRM platforms. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills: Since you'll be bridging the gap between stakeholders and developers, it's crucial to demonstrate your clear and confident communication abilities. Use examples in your application that illustrate how you've successfully navigated technical conversations.
Highlight Your Analytical Skills: As a Business Analyst, your knack for process analysis and requirements definition is key. Be sure to include specific instances where you've translated business needs into actionable system requirements, as this will resonate well with us.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BIMM University
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Understand key concepts like objects, data models, and automation. Being able to discuss these topics confidently will show that you're ready to hit the ground running.
✨Master the Art of Requirement Gathering
Since you'll be working closely with stakeholders, practice how to facilitate discussions and workshops. Prepare some questions that can help you uncover their needs and challenges. This will demonstrate your ability to translate business needs into clear requirements.
✨Showcase Your Communication Skills
You’ll need to bridge the gap between technical teams and business stakeholders. Think of examples from your past experiences where you successfully communicated complex ideas in a simple way. This will highlight your ability to manage multiple stakeholders effectively.
✨Be Ready to Discuss Process Improvements
Prepare to talk about how you've identified gaps or improvement opportunities in previous roles. Bring examples of how you simplified processes or improved data quality. This will show that you’re proactive and focused on continuous improvement, which is key for this role.