At a Glance
- Tasks: Collaborate with stakeholders to gather requirements and improve Salesforce processes.
- Company: Join BIMM University, a vibrant community fostering creativity and innovation.
- Benefits: Enjoy 25 days holiday, a SMART pension, and a comprehensive benefits package.
- Why this job: Make a real impact by enhancing user experiences and streamlining operations.
- Qualifications: Experience as a Business Analyst on Salesforce or CRM platforms is essential.
- Other info: Dynamic role in a data-rich environment with opportunities for growth.
The predicted salary is between 35000 - 45000 £ per year.
Responsibilities
- Work with stakeholders across BIMM to understand processes, user needs, and operational challenges.
- Facilitate workshops and discussions to gather clear, structured requirements.
- Translate business needs into user stories, functional requirements, and acceptance criteria.
- Act as the primary link between stakeholders and Salesforce Developers, ensuring clarity and feasibility.
- Review existing Salesforce implementations against MVP definitions and identify gaps or improvement opportunities.
- Maintain and prioritise the Salesforce product backlog, ensuring items are well defined and ready for development.
- Support testing and validation activities, including user acceptance testing.
- Contribute to change management through user guidance, documentation, and communication.
- Identify opportunities to simplify processes, reduce manual work, and improve data quality.
- Feed insights into the wider Salesforce roadmap and continuous improvement activity.
Qualifications
- Experience working as a Business Analyst on Salesforce or CRM platforms.
- Strong capability in process analysis, requirements definition, and translating business needs into system requirements.
- Understanding of Salesforce concepts such as objects, data models, automation (Flows), and security at a conceptual level.
- Experience working closely with Salesforce Developers and technical teams.
- Ability to manage multiple stakeholders with varying levels of technical understanding.
- Clear and confident communication skills, able to bridge business and technical conversations.
Technologies
- CRM
- Salesforce
- Security
Overview
At BIMM University, we are more than just an educational institution; we are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking, and creative technology. This is a hands‑on, delivery‑focused role that involves working in a complex, data‑rich environment and supporting the evolution of Salesforce through well‑governed, incremental change. We are a values‑led organisation, meaning our core values underpin all that we do.
Benefits
In addition to joining a committed and dedicated team, you will have access to 25 days holiday per year (FTE), a SMART pension, and a comprehensive benefits package.
Salesforce Business Analyst in Preston employer: BIMM University
Contact Detail:
BIMM University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related fields. Attend meetups, webinars, or even local events to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for those interviews! Research common questions for Salesforce Business Analysts and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show off your skills! Create a portfolio showcasing your previous work, especially any projects related to Salesforce. This can really help you stand out and demonstrate your capabilities to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Salesforce Business Analyst in Preston
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role of a Salesforce Business Analyst. Familiarise yourself with the key responsibilities and qualifications mentioned in the job description. This will help you tailor your application to show how your experience aligns with what we're looking for.
Be Clear and Concise: When you're putting together your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We want to see that you can communicate effectively, just like you would in the role itself!
Showcase Your Experience: Highlight your previous experience as a Business Analyst, especially if you've worked with Salesforce or similar CRM platforms. Use specific examples to demonstrate how you've tackled challenges and contributed to projects. This is your chance to shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you're keen on joining our vibrant community at BIMM University!
How to prepare for a job interview at BIMM University
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand key concepts like objects, data models, and automation features. Being able to discuss these confidently will show that you're not just familiar with the platform but can also bridge the gap between technical and business needs.
✨Prepare for Stakeholder Scenarios
Think about how you would handle different stakeholder scenarios. Be ready to discuss how you would gather requirements or facilitate workshops. Having specific examples from your past experience will help demonstrate your ability to manage multiple stakeholders effectively.
✨Showcase Your Communication Skills
Since clear communication is crucial for this role, practice articulating your thoughts clearly and confidently. You might be asked to explain complex concepts in simple terms, so prepare to showcase your ability to communicate effectively with both technical teams and non-technical stakeholders.
✨Bring Ideas for Improvement
Research BIMM's current Salesforce implementation and think of potential improvements or simplifications. Showing that you've thought critically about their processes and have ideas for enhancing data quality or reducing manual work will set you apart as a proactive candidate.