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For Companies At a Glance
- Tasks: Shape and translate business needs into top-notch Salesforce solutions.
- Company: Join a dynamic team at a leading educational institution.
- Benefits: Enjoy 25 days holiday, SMART pension, and a comprehensive benefits package.
- Why this job: Make a real impact by improving processes and data quality in a remote role.
- Qualifications: Experience as a Business Analyst on Salesforce or CRM platforms is essential.
- Other info: Remote work with occasional travel to our Brighton campus.
The predicted salary is between 49920 - 62000 £ per year.
6 Month Fixed Term Contract
Location: Remote
Salary: £49,920 - £62,000 per annum
About the Role
As Salesforce Business Analyst, you will help shape, prioritise, and translate business needs into clear, high quality Salesforce solutions. Working at the centre of a small, focused Salesforce delivery team, you will collaborate closely with developers and stakeholders across academic, operational, and professional services areas. This is a hands on, delivery focused role that involves working in a complex, data rich environment and supporting the evolution of Salesforce through well governed, incremental change.
What You’ll Do
- Work with stakeholders across BIMM to understand processes, user needs, and operational challenges.
- Facilitate workshops and discussions to gather clear, structured requirements.
- Translate business needs into user stories, functional requirements, and acceptance criteria.
- Act as the primary link between stakeholders and Salesforce Developers, ensuring clarity and feasibility.
- Review existing Salesforce implementations against MVP definitions and identify gaps or improvement opportunities.
- Maintain and prioritise the Salesforce product backlog, ensuring items are well defined and ready for development.
- Support testing and validation activities, including user acceptance testing.
- Contribute to change management through user guidance, documentation, and communication.
- Identify opportunities to simplify processes, reduce manual work, and improve data quality.
- Feed insights into the wider Salesforce roadmap and continuous improvement activity.
What You’ll Bring
- Experience working as a Business Analyst on Salesforce or CRM platforms.
- Strong capability in process analysis, requirements definition, and translating business needs into system requirements.
- Understanding of Salesforce concepts such as objects, data models, automation (Flows), and security at a conceptual level.
- Experience working closely with Salesforce Developers and technical teams.
- Ability to manage multiple stakeholders with varying levels of technical understanding.
- Clear and confident communication skills, able to bridge business and technical conversations.
- Although the role is remote, occasional travel to our Brighton campus will be required.
Benefits
- 25 days holiday per year (FTE)
- SMART pension
- A comprehensive benefits package
We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.
Salesforce Business Analyst in London employer: BIMM University
Contact Detail:
BIMM University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related fields. Attend virtual meetups or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for those interviews! Research common Salesforce Business Analyst interview questions and practice your responses. We recommend using the STAR method to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your skills! Create a portfolio that highlights your previous projects, especially those involving Salesforce. This can be a game-changer in demonstrating your capabilities to potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight how your skills align with the role of a Salesforce Business Analyst.
We think you need these skills to ace Salesforce Business Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Salesforce Business Analyst role. Highlight your experience with Salesforce, process analysis, and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Be sure to mention your experience in translating business needs into clear requirements.
Showcase Your Communication Skills: As a Business Analyst, you'll be bridging the gap between technical teams and stakeholders. In your application, demonstrate your clear and confident communication style. We love seeing examples of how you've facilitated discussions or workshops!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at BIMM University
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand key concepts like objects, data models, and automation features. Being able to discuss these confidently will show that you're not just familiar with the platform but can also translate business needs into effective solutions.
✨Prepare for Stakeholder Scenarios
Think about how you would handle different stakeholder scenarios. Be ready to discuss how you would gather requirements or facilitate workshops. This will demonstrate your ability to manage relationships and communicate effectively across various levels of technical understanding.
✨Showcase Your Process Analysis Skills
Be prepared to talk about your experience in process analysis and requirements definition. Have specific examples ready that illustrate how you've identified gaps or improvement opportunities in previous roles. This will highlight your analytical skills and your ability to drive change.
✨Practice Clear Communication
Since this role requires bridging business and technical conversations, practice explaining complex ideas in simple terms. You might even want to do a mock interview with a friend to refine your communication style. Clear and confident communication is key to success in this position!