Student Wellbeing Coordinator

At BIMM University, we’re more than just an educational institution; we’re a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.

About The Role

As Student Wellbeing Coordinator you will oversee and contribute to the operational delivery of our campus student wellbeing team. This role is central to providing high-quality advice, guidance, and support on a range of wellbeing issues, from mental and physical health to financial concerns and personal problems.

What You’ll Do:

1. Manage your own caseload while coordinating and overseeing the caseloads of Student Wellbeing Advisors across the campus, ensuring operational rotas meet service needs.
2. Provide operational line management, including facilitating 1:1s, performance monitoring, and escalating staffing matters to the Student Wellbeing Manager as needed.
3. Collaborate with the Learning Support Coordinator to ensure appropriate support for students with special educational needs.
4. Plan, coordinate, and deliver an annual calendar of proactive student wellbeing campaigns, activities, and initiatives, in collaboration with the Student Wellbeing Manager.
5. Offer expert advice to management and committees on student wellbeing issues, contributing to policy development and providing necessary reports.
6. Liaise with academic staff to support training and development across the wider campus team, including assessing reasonable adjustments.
7. Deliver 1:1 pastoral tutorials both online and face-to-face, ensuring students receive timely guidance on a variety of wellbeing issues.
8. Coordinate student wellbeing processes such as MEC applications, committee documentation, extension requests, and the hardship fund.
9. Act as Deputy Designated Safeguarding Lead, promoting equity, diversity, and inclusion in all student wellbeing activities.
10. Establish and maintain positive working relationships with the Admissions team to ensure timely and proactive support for new students with individual support needs.

What You’ll Bring:

1. A good standard of general education.
2. Comprehensive experience in delivering high-quality student support services in a Further Education (FE) or Higher Education (HE) context.
3. Broad knowledge of support issues in Higher Education, along with current knowledge of emerging trends and challenges.
4. An empathetic and inclusive approach, with a genuine desire to enhance the student experience.
5. The resilience to manage a high and emotionally demanding workload effectively.
6. The ability to work independently, make decisions, and manage a varied workload with conflicting priorities and tight deadlines.
7. Strong written and verbal communication skills, and proficiency in Microsoft Office.
8. The ability to collect, analyse, and report data.

This role is offered as a 12 Month Fixed Term Contract to provide Maternity Cover.

Why BIMM University?

We are a values led organisation, meaning our core values underpin all that we do:

In addition to joining a committed and dedicated team, you will have access to:

• 25 days holiday per year (FTE)
• SMART pension
• A comprehensive benefits package

We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation.

We are committed to promoting the safety and welfare of our students, therefore all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.

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