Technical Services Coordinator in Birmingham

At BIMM University, we’re more than just an educational institution; we’re a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.

As a Technical Services Coordinator, you will lead the day‑to‑day delivery of technical support within the music faculty, ensuring studios, rehearsal spaces and specialist equipment are ready to support teaching, learning and creative practice. You’ll coordinate technical activity across the faculty, while providing hands‑on support and guidance to students and staff. Acting as the main point of contact for technical services, you’ll work closely with academic colleagues, technicians and campus teams to keep facilities running effectively and safely.

What you’ll do

• Coordinate the day‑to‑day delivery of technical services, ensuring studios, rehearsal spaces and equipment are prepared and fully operational.
• Provide hands‑on technical support to students through demonstrations, workshops and structured sessions.
• Offer guidance to staff and students on the safe and effective use of specialist equipment and facilities.
• Work with academic staff to plan and deliver appropriate technical support for teaching sessions and projects.
• Line manage and support a team of technicians, including allocating work, managing rotas and supporting day‑to‑day activity.
• Act as a first point of contact for technical queries, resolving issues or escalating where needed.
• Oversee the setup, maintenance and availability of technical equipment, ensuring it meets operational standards.
• Coordinate routine checks, basic maintenance and repairs, working with external contractors where required.
• Maintain accurate records of equipment, usage, maintenance activity and asset tracking (e.g. via RefTab or similar systems).
• Support health and safety activity within technical spaces, including inductions, risk assessments and incident reporting.
• Promote safe working practices and challenge unsafe behaviour where necessary.
• Work collaboratively with campus teams, contributing to wider operational support and continuous improvement activities.

What you’ll bring

• Significant practical experience within a technical, music or creative environment.
• Experience coordinating technical support, facilities or resources within an educational, creative or production setting.
• Experience supervising or guiding colleagues on a day‑to‑day basis.
• The ability to plan, prioritise and organise activity in a busy, practical environment.
• Clear and effective communication skills, with the ability to support and advise staff and students.
• The ability to build effective working relationships across academic, technical and operational teams.
• A practical, problem‑solving approach and sound judgement in day‑to‑day situations.
• Good digital skills, including experience using equipment booking, tracking or asset management systems (e.g. RefTab).

Working pattern

This is a full‑time role working 37.5 hours per week on a rotating shift basis, helping us provide consistent support across the day. You’ll work a mix of the following shifts.

Why BIMM University?

We are a values‑led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to the following benefits: 25 days holiday per year (FTE), SMART pension, a comprehensive benefits package.

We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.