Customer Executive

Customer Executive

Horsham Full-Time 74000 - 97000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales growth for In-Store Bakery products in the Northeast region.
  • Company: Join Bimbo Bakeries USA, the largest baking company globally with 20,000 associates.
  • Benefits: Enjoy competitive pay, comprehensive benefits, remote work options, and annual bonuses.
  • Why this job: Be part of a diverse team that values authenticity and offers career advancement opportunities.
  • Qualifications: 5 years of sales experience; BA/BS in Business or Marketing preferred but not required.
  • Other info: Travel required within the Northeast; strong project management and analytical skills needed.

The predicted salary is between 74000 - 97000 £ per year.

Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas\’ English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann\’s or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-LF1
Come join the largest baking company in the
world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Salary Range:$98,600 – $138,100
Comprehensive Benefits Package
Annual Bonus Eligibility
401k & Company Match
On the Job Training with Advancement Opportunities
Customer Executive – Northeast Region
Position: Customer Executive – Retail Sales, Grocery Channel Location: Northeast (NY, NJ, PA, MD, CT, MA, VT, NH, ME) Remote within Northeast, United States
BASIC PURPOSE/SCOPE: The Customer Executive will represent and drive sales growth for the Grocery Channel, with a primary focus on In-Store Bakery (ISB) products within the Northeast region. This role centers on cultivating relationships and expanding distribution across key retailer accounts, including C&S, AHOLD/Delhaize, Wegmans, and other regional chains. Leveraging broker partnerships and strategic planning, you will play a vital role in driving growth at both HQ and regional levels.
ESSENTIAL DUTIES AND TASKS:
  • Manage sales and profit responsibilities for In-Store Bakery (ISB) products within assigned accounts and channels.
  • Build and maintain productive relationships with major Northeast Grocery Chains, Independents, and broker organizations.
  • Develop and present quarterly and annual business plans to maximize potential within accounts such as C&S, AHOLD/Delhaize, and Wegmans.
  • Implement targeted strategies to enhance growth and distribution of In-Store Bakery (ISB) products.
  • Provide leadership and direction across all assigned account activities, influencing both short- and long-term business decisions.
  • Collaborate with general management and brokers to drive sales opportunities and coverage.
  • Identify new business opportunities by leveraging data-driven insights and customer relationships.
  • Partner with supply chain functions (bakeries, shipping, distribution, and customer service) to ensure seamless operations.
  • Manage deductions by reconciling transactions, including write-offs, chargebacks, and payments.
RESPONSIBILITY AND TRAVEL REQUIREMENTS:
  • 100% focus on East coast Business.
  • Travel to customer locations, HQs, and industry events as required for business needs.
POSITION REQUIREMENTS:
  • BA/BS in Business, Marketing, or related field preferred but not required.
  • Combination of education, training, and experience that demonstrates competencies in sales management, customer management, or category management.
  • Minimum of 5 years of sales experience in retail sales, customer management, or equivalent roles.
  • Proven experience managing accounts like C&S, AHOLD/Delhaize, Wegmans, or similar retailers.
  • Expertise in In-Store Bakery (ISB) operations, sales strategies, and customer dynamics.
  • Excellent written, verbal, presentation, and negotiation skills.
  • Strong project management and analytical skills, including financial reporting and P&L management.
  • Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Teams, SharePoint, Outlook).
  • Ability and willingness to travel within the Northeast region.
SPECIALIZED SKILLS AND KNOWLEDGE:
  • Deep understanding of In-Store Bakery (ISB) processes, including sales and merchandising techniques.
  • Ability to create and implement change in a fast-paced, evolving business environment.
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Customer Executive employer: Bimbo Bakeries

Bimbo Bakeries USA is an exceptional employer, offering a dynamic and inclusive work environment where diversity is celebrated and personal growth is encouraged. With competitive pay, comprehensive benefits, and opportunities for advancement, employees can thrive while contributing to the success of the largest baking company in the world. Join our dedicated team in the Northeast region and enjoy the unique advantage of working with renowned brands while building meaningful relationships within the grocery channel.
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Contact Detail:

Bimbo Bakeries Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Executive

✨Tip Number 1

Familiarise yourself with Bimbo Bakeries' product range, especially their In-Store Bakery (ISB) offerings. Understanding the products you’ll be representing will help you engage more effectively with potential clients and demonstrate your passion for the brand.

✨Tip Number 2

Network with professionals in the grocery retail sector, particularly those who have experience with major chains like C&S, AHOLD/Delhaize, and Wegmans. Building these connections can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your previous sales experiences in detail, especially any relevant achievements in managing accounts or driving growth. Be ready to share specific examples that highlight your skills in relationship building and strategic planning.

✨Tip Number 4

Stay updated on industry trends and challenges within the grocery channel. Being knowledgeable about current market dynamics will not only impress during interviews but also show your commitment to contributing to Bimbo Bakeries' success.

We think you need these skills to ace Customer Executive

Sales Management
Customer Relationship Management
Account Management
In-Store Bakery (ISB) Operations
Strategic Planning
Data Analysis
Financial Reporting
P&L Management
Negotiation Skills
Presentation Skills
Project Management
Microsoft Office Proficiency (Excel, PowerPoint, Word, Teams, SharePoint, Outlook)
Communication Skills
Problem-Solving Skills
Adaptability to Change

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales management and customer relations, particularly within the grocery or retail sectors. Emphasise any previous roles where you've managed accounts similar to C&S, AHOLD/Delhaize, or Wegmans.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the food industry and your understanding of In-Store Bakery (ISB) products. Mention specific strategies you would implement to drive sales growth and how your skills align with the company's goals.

Showcase Your Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, successful account management experiences, or any innovative strategies you implemented that led to increased distribution or sales.

Highlight Relevant Skills: Ensure you mention your proficiency in Microsoft Office tools and any analytical skills you possess. Discuss your project management experience and how it has prepared you for the responsibilities outlined in the job description.

How to prepare for a job interview at Bimbo Bakeries

✨Know Your Products

Familiarise yourself with Bimbo Bakeries' product range, especially the In-Store Bakery items. Being able to discuss specific products and their unique selling points will show your genuine interest in the role.

✨Demonstrate Relationship Building Skills

Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight your experience with major grocery chains or similar retailers to showcase your ability to connect with key accounts.

✨Showcase Analytical Skills

Be ready to discuss how you use data to drive sales strategies. Prepare to explain how you've leveraged insights to identify new business opportunities or improve account performance in past positions.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in sales management and how you overcame them, particularly in fast-paced environments.

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