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- Tasks: Lead a dynamic team to deliver exceptional customer service in a bustling diner.
- Company: Billy-Bob’s, an authentic American diner with a friendly vibe.
- Benefits: Competitive pay, 50% team discount, free meals, and flexible hours.
- Why this job: Enjoy a fun work-life balance while creating memorable experiences for guests.
- Qualifications: Experience in fast-paced environments and a passion for hospitality.
- Other info: Join a rapidly growing independent business with plenty of opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Do you love the thrill of a fast-paced working environment, but like to have your evenings free for family and fun? Read on… Billy-Bob’s is hiring, and this is not your average job! Our authentic American diner is looking for a permanent Supervisor to support with the smooth day to day running of our busy store. You will be responsible for overseeing the running of a section of the diner, this could be the counter where we craft great tasting shakes, sodas and desserts or the floor delighting our guests with top notch service.
What’s in it for you?
- Competitive pay – we are not stingy with the bucks
- 50% team discount – treat yourself on and off shift, to top notch food
- Good work life balance – sure thing, no split shifts, or evenings
- Need flexibility? No problem we will work with you on this
- Top notch food – free meals when you’re working
- Friendly, family working environment – we’re a welcoming bunch
- Reward and recognition – we pull out all the stops to celebrate when the team or individuals do well
- Time to relax over the festive period – Christmas Day and Boxing off
If you want a fresh challenge, are passionate about creating great customer experiences that make our guests hunger for another visit and you are excited to work for a young and rapidly growing independent business that has lots of opportunities for talented individuals, then we want to hear from you!
After an initial induction period, you will report to the General Manager.
Key responsibilities
- Leading the team to ensure exceptional standards of customer service
- Coaching and supervising the junior team ensuring everything is delivered in line with Billy Bob’s exacting standards
- Resolving customer issues and complaints quickly and efficiently
What You’ll have
- Experience of working in a fast-paced environment, delivering exceptional customer service
- A passion for hospitality and exceptional attention to detail
- Excellent people skills – ability to inspire and motivate others
- An impressive ability to multitask
Supervisor in Cambridge employer: Billy Bob's Parlour Venue
Contact Detail:
Billy Bob's Parlour Venue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Cambridge
✨Tip Number 1
Get to know the company culture! Before you even step into that interview, do a bit of digging on Billy-Bob’s. Check out their social media, read reviews, and understand what makes them tick. This way, you can show off your enthusiasm and fit right in!
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on those key responsibilities like leading a team and resolving customer issues. The more you rehearse, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your people skills! During the interview, share specific examples of how you've inspired or motivated a team in the past. This will help you stand out as someone who can lead the crew at Billy-Bob’s with flair.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds. Plus, we love seeing candidates take that extra step!
We think you need these skills to ace Supervisor in Cambridge
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for hospitality shine through! We want to see that you’re excited about creating great customer experiences and that you understand what it takes to keep our guests coming back for more.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight any experience you've got in fast-paced environments and how you've delivered exceptional customer service. We love seeing specific examples that show off your skills!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re a friendly, family-oriented team, so we want to get a sense of who you are and how you’d fit into our welcoming bunch at Billy-Bob’s.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or our awesome diner!
How to prepare for a job interview at Billy Bob's Parlour Venue
✨Know the Diner Inside Out
Before your interview, make sure you know a bit about Billy-Bob’s. Familiarise yourself with their menu, values, and what makes them unique. This shows genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your People Skills
As a Supervisor, you'll be leading a team and interacting with customers. Prepare examples of how you've successfully motivated a team or resolved customer complaints in the past. This will demonstrate your ability to inspire and maintain high standards.
✨Emphasise Your Multitasking Abilities
In a fast-paced environment like a diner, multitasking is key. Think of situations where you've juggled multiple responsibilities effectively. Be ready to share these experiences to highlight your capability to handle the busy atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
