At a Glance
- Tasks: Lead the outdoor team, ensuring smooth operations and exceptional customer experiences.
- Company: Billy-Bob’s, a vibrant American diner with a family-friendly atmosphere.
- Benefits: Competitive pay, 50% team discount, free meals, and great work-life balance.
- Other info: Flexible hours, supportive team culture, and opportunities for growth.
- Why this job: Join a fun, fast-paced environment where you can make guests smile every day!
- Qualifications: Experience in hospitality and a passion for delivering top-notch service.
The predicted salary is between 25000 - 30000 £ per year.
Do you love the thrill of a fast-paced working environment, but like to have your evenings free for family and fun? Read on…. Billy-Bob’s is hiring, and this is not your average job! Our authentic American diner is looking for a permanent Assistant Manager to help the smooth day to day run our busy branch. You’ll be the go-to leader for our outdoor area, keeping everything running smooth and steady all day long.
From supervising the wristbands and play areas, to keeping an eye on our party cabins (supporting the hosts and jumping in when they need a hand). Not forgetting looking after our outdoor seating where folks stop by for a shake, soda or a bite to eat - you’ll make sure the whole place is welcoming, safe and full of good vibes! You’ll support the team, roll up your sleeves where needed, and make sure every guest leaves smiling after having a real all-American experience and a darn good time!
What’s in it for you?
- Competitive pay – we are not stingy with the bucks
- 50% team discount – treat yourself on and off shift, to top notch food
- Good work life balance – sure thing, no split shifts, or evenings
- Need flexibility? No problem we will work with you on this
- Top notch food – free meals when you’re working
- Friendly, family working environment – we’re a welcoming bunch
- Reward and recognition – we pull out all the stops to celebrate when the team or individuals do well
- Time to relax over the festive period – Christmas Day and Boxing off
If you want a fresh challenge, are passionate about creating great customer experiences that make our guests hunger for another visit and you are excited to work for a young and rapidly growing independent business that has lots of opportunities for talented individuals then we want to hear from you. After an initial induction period, you will report to the General Manager.
Key responsibilities:
- Leading the team to ensure exceptional standards of customer service
- Dealing effectively with all levels of customer queries and complaints
- Training and supervising the team ensuring everything is delivered in line with Billy Bob’s exacting standards
- Ensuring all food safety, Allergen and Health and Safety policies are met
What You’ll have:
- Experience of working in a fast-paced environment, delivering exceptional customer service
- A passion for hospitality and exceptional attention to detail
- Excellent people skills – ability to inspire and motivate others
Outdoor Assistant Manager in Preston employer: Billy Bob’s Parlour Ltd
At Billy-Bob’s, we pride ourselves on being more than just an American diner; we are a family-oriented workplace that values work-life balance and employee well-being. With competitive pay, flexible scheduling, and a supportive team environment, we ensure our Outdoor Assistant Managers can thrive while creating memorable experiences for our guests. Join us in a vibrant setting where your contributions are recognised and celebrated, and enjoy fantastic perks like free meals and generous discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Outdoor Assistant Manager in Preston
✨Tip Number 1
Get to know the company culture! Before your interview, check out Billy-Bob’s social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about creating great customer experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart but also comfortable. You want to show that you can fit into the friendly, family environment at Billy-Bob’s while still being professional.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Outdoor Assistant Manager in Preston
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences where you created memorable moments for guests, as this will resonate with us at Billy-Bob’s.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so make sure to showcase any previous leadership roles you've had. Talk about how you motivated your team and handled challenges – we want to see that you can inspire others!
Be Personable and Approachable:We’re all about good vibes at Billy-Bob’s, so let your personality come through in your application. Use a friendly tone and don’t be afraid to show your enthusiasm for creating a welcoming environment for both guests and staff.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and passion for the role right away!
How to prepare for a job interview at Billy Bob’s Parlour Ltd
✨Know the Diner Inside Out
Before your interview, make sure you’re familiar with Billy-Bob’s menu and vibe. Understand their commitment to customer service and what makes their outdoor area special. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in fast-paced environments. Highlight your ability to inspire and motivate others, as this is key to creating a positive atmosphere.
✨Prepare for Customer Scenarios
Think about potential customer queries or complaints that could arise in a busy diner setting. Be ready to discuss how you would handle these situations effectively while maintaining exceptional service standards. This will demonstrate your problem-solving skills.
✨Emphasise Your Passion for Hospitality
Billy-Bob’s is all about creating great customer experiences. Share your passion for hospitality and any relevant experiences that showcase your attention to detail and commitment to making guests feel welcome and happy. This will resonate well with the interviewers.
