At a Glance
- Tasks: Lead key clients and manage projects to exceed expectations in Out-of-Home media.
- Company: Billups, a global leader in innovative OOH media solutions.
- Benefits: Competitive salary, growth opportunities, and a supportive team culture.
- Other info: Opportunity to work across international markets and enhance your career.
- Why this job: Join a dynamic team reimagining how brands connect with people worldwide.
- Qualifications: Experience in OOH media and strong relationship management skills required.
The predicted salary is between 50000 - 65000 £ per year.
About billups
We don’t trade in hype. At billups, we’re reimagining how brands show up in the real world, literally. Powered by patented technology, proprietary AI, and a global team of 400+, we’re reinventing Out-of-Home (OOH) media to help brands connect with people in physical spaces, with more precision, intelligence, and impact than ever before. We move fast, think boldly, and collaborate deeply. Fiercely independent, with a presence in 20+ countries, we back smart ideas with data, technology, and trust. Growth is on the table, professionally and personally. We invest in talent and celebrate our people, plain and simple. Curious? Let’s talk.
Who You Are
The International Senior Account Manager has a wide range of responsibilities in driving the business forward leading key clients and managing direct reports. You will also work closely with the Client Strategy Director to deliver and monitor client business plans, forecast and day to day business tasks.
Responsibilities
- Lead clients with strategic approaches while managing client project requests and expectations and ensure plans and buys exceed client expectations, delivering Out of Home Excellence.
- Proactivity in servicing clients and partners.
- Have strong relationships with clients and partners alike to deliver enhanced OOH solutions for the client briefs and KPI’s across international markets.
- Demonstrate an expert knowledge of the OOH media landscape.
- UK or EMEA as well as US OOH planning experience and/or Comms planning experience – working on clients that spend significantly in OOH.
- Strong relationship management skills with the ability to communicate across all levels both internally and externally.
- The ability and desire to learn new international markets and work with local teams across multiple regions.
- Deliver the highest standard of client service levels.
- Be pro‑active and a team player with the ability to manage people and motivate them.
- Commercial mindset with the confidence to apply this within your work.
- Be responsible for the day‑to‑day management of the client team to ensure they are effectively servicing clients and are proactively contributing to growing client and agency business.
- Have a thorough understanding of the strategy & objectives of your main accounts.
- Ensure you and your team are delivering on all elements of client service charters and general client servicing.
- Resolve client/campaign issues as and when they arise alongside assisting/coaching your team in resolving their issues.
- Work with Media Lead to set individual client KPIs and ensure they are met.
- Deliver operational excellence as an individual and as part of the team, ensuring you and the team are following processes (with a view of evolving and enhancing).
- Help to manage and host internal training sessions.
- Participate in defining the requirements to enhance systems/tools and have responsibility for testing them when requested.
- Work with the Management Team to provide accurate client forecasts ensuring they are kept up to date with key changes to forecasted business.
- Comply with all company and departmental policies and procedures.
- Showcases best practice planning to the team and monitors quality of output.
- Builds and holds excellent rapport and relationships with Media Owners.
- Experienced at negotiating pricing and booking campaigns.
- Demonstrating knowledgeable opinion on vendor news and activity.
- Experienced in resolving challenging client issues and team issues.
- Mentor to colleagues and people out of the business.
Key Skills
- Express ideas and thoughts verbally and in written form.
- Exhibits good listening and comprehension.
- Writes clearly and informatively.
- Contributes to building a positive team spirit.
- Demonstrate tact and diplomacy in communicating to clients/agencies and media suppliers as well as internally.
Senior Account Manager - International employer: billups
At Billups, we pride ourselves on being an exceptional employer that champions innovation and collaboration. Our vibrant work culture fosters personal and professional growth, offering employees the chance to engage with cutting-edge technology in a dynamic international environment. With a commitment to investing in talent and celebrating achievements, we provide a supportive atmosphere where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager - International
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Senior Account Manager gig.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your knowledge of the OOH media landscape and your experience in international markets. They want to see you shine!
✨Tip Number 3
Be proactive! If you hear about a company looking for someone with your skills, don’t wait for them to post a job. Reach out directly and express your interest. We love taking initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at billups.
We think you need these skills to ace Senior Account Manager - International
Some tips for your application 🫡
Show Your Strategic Side:When writing your application, make sure to highlight your strategic thinking skills. We want to see how you can lead clients with innovative approaches and exceed their expectations in the Out-of-Home media landscape.
Be Personal and Relatable:Don’t just list your qualifications; share your experiences! We love to hear about your relationships with clients and how you've navigated challenges. This helps us get a feel for your personality and how you might fit into our team.
Demonstrate Your Proactivity:We value proactivity, so in your application, give examples of how you've taken initiative in past roles. Whether it’s resolving client issues or enhancing processes, show us that you’re someone who doesn’t wait for things to happen.
Keep It Clear and Concise:Make sure your application is easy to read and straight to the point. We appreciate clarity, so use clear language and structure your thoughts well. Remember, we’re looking for someone who can express ideas effectively, both in writing and verbally!
How to prepare for a job interview at billups
✨Know Your OOH Landscape
Before the interview, dive deep into the Out-of-Home (OOH) media landscape. Familiarise yourself with current trends, key players, and innovative technologies that are shaping the industry. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Client Management Skills
Prepare specific examples of how you've successfully managed client relationships in the past. Highlight instances where you exceeded client expectations or resolved challenging issues. This will demonstrate your ability to lead clients strategically and manage their project requests effectively.
✨Demonstrate Proactivity
Billups values proactivity, so come prepared with ideas on how you can enhance client service levels. Think about how you can contribute to growing client and agency business, and be ready to discuss these strategies during the interview.
✨Be a Team Player
Since the role involves managing direct reports and collaborating with various teams, emphasise your teamwork skills. Share examples of how you've motivated and coached team members in the past, and express your enthusiasm for fostering a positive team spirit.