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- Tasks: Ensure every guest leaves happy by providing excellent service and support.
- Company: Join Bill's, where happiness and teamwork are at the heart of everything we do.
- Benefits: Competitive salary, generous discounts, extra holiday, and access to earnings within 24 hours.
- Other info: Enjoy a supportive environment with regular training and a chance to shine.
- Why this job: Kickstart your hospitality career with real opportunities for growth and progression.
- Qualifications: A passion for customer service and a willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
Everyone Leaves Happy, this is our mission, and it runs through everything we do. It means taking care of our guests, of course, but it also means taking care of you and the people you work with. When we look out for each other, support each other, and celebrate every little win, we create an environment where happiness naturally spreads. That’s the Bill’s way.
We offer a competitive salary, and we have an expectation that a Waiter or Waitress will be able to show us:
- Guest focus: You are at the cutting edge of making sure everyone leaves happy.
- Happy to Chat: You want to know more about our guests, recognising regular customers and first timers alike.
- Ready to learn: We are standards driven, we want you to take pride in your work and be curious about how to improve.
Our Bill’s Benefits:
- All service charge is distributed and paid out to our staff – even when on holiday we pay out.
- Great discounts across our menu with 80% on Shift and 50% off Shift discounts for all employees.
- We will give you an extra day’s holiday for each year you work for us - plus your Birthday off – guaranteed! (and don’t forget we’re closed on Christmas day).
- Incentives whilst on shift – smashed your mystery guest report with a 100% score? Expect to be rewarded. There is a cash award waiting – and many more, it’s all to play for.
- Ability to access your earnings within 24 hours of working your shift.
- Take a percentage off your weekly shop with access to discounts at most of the major Supermarkets.
- If you need support, our Employee Assistance provider is there for you, it’s 24 hours, so there when you need them.
Progression:
Half of the leaders in sites, both General Managers and Head Chefs, have been promoted from within our sites. In fact, 8 of our General Managers started as Waiters - we don’t just talk about it – we make sure progression works for you. With over 2400 promotions in the last 3 years, Bill’s strongly believe in giving you the opportunities to succeed, in site and beyond. 28 of our current Head Office and Support teams started out in sites. We will support you with regular training sessions and supportive management teams; it is a great opportunity to start your first role in hospitality.
Waiting Staff employer: Bill's
Contact Detail:
Bill's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bill's social media and website to see how they celebrate their staff and guests. This will help you connect with their mission of making everyone leave happy.
✨Tip Number 2
Practice your chat skills! As a Waiter or Waitress, being friendly and engaging is key. Try role-playing with a friend to get comfortable with asking questions and recognising regulars, so you can show off your guest focus during the interview.
✨Tip Number 3
Show your eagerness to learn! Bill's values curiosity and pride in work, so be ready to discuss how you’ve improved in past roles or what you’re excited to learn. This will demonstrate that you’re ready to grow with the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits that come with working at Bill's, making it easier for us to help you land that job!
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Guest Focus: When you're writing your application, make sure to highlight your guest focus. We want to see how you can contribute to our mission of making everyone leave happy. Share any experiences where you've gone the extra mile for customers!
Be Yourself: We love authenticity! Let your personality shine through in your application. Whether it's a fun anecdote or your passion for hospitality, we want to get to know the real you. Remember, we're all about creating a happy environment!
Highlight Your Curiosity: We're looking for team members who are ready to learn and improve. In your application, mention any instances where you've taken the initiative to learn something new or improve your skills. It shows us you're driven and eager to grow with us!
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It's the easiest way for us to receive your application and keep track of it. Plus, you'll find all the info you need about the role right there!
How to prepare for a job interview at Bill's
✨Know the Bill's Way
Before your interview, make sure you understand what 'Everyone Leaves Happy' means to the company. Familiarise yourself with their mission and values, as this will help you demonstrate your alignment with their guest-focused approach during the interview.
✨Show Your People Skills
As a potential Waiter or Waitress, it's crucial to showcase your ability to connect with guests. Prepare examples of how you've made customers feel welcome in the past, whether through recognising regulars or engaging first-timers in conversation.
✨Be Ready to Learn
Bill's values curiosity and a drive for improvement. During the interview, express your eagerness to learn and grow within the role. Share any experiences where you've taken pride in your work and sought feedback to enhance your skills.
✨Highlight Team Spirit
Since Bill's emphasises looking out for each other, be prepared to discuss how you've contributed to a positive team environment in previous roles. Mention specific instances where you've supported colleagues or celebrated team successes to show you're a great fit for their culture.