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- Tasks: Ensure every guest leaves happy while providing excellent service.
- Company: Join Bill's, where happiness and teamwork are at the heart of everything we do.
- Benefits: Competitive salary, generous discounts, extra holiday, and access to earnings within 24 hours.
- Other info: Great opportunities for growth with many leaders promoted from within.
- Why this job: Be part of a supportive team that celebrates every win and offers real career progression.
- Qualifications: A passion for customer service and a willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
Everyone Leaves Happy, this is our mission, and it runs through everything we do. It means taking care of our guests, of course, but it also means taking care of you and the people you work with. When we look out for each other, support each other, and celebrate every little win, we create an environment where happiness naturally spreads. That’s the Bill’s way.
We offer a competitive salary, and we have an expectation that a Waiter or Waitress will be able to show us:
- Guest focus: You are at the cutting edge of making sure everyone leaves happy.
- Happy to Chat: You want to know more about our guests, recognising regular customers and first timers alike.
- Ready to learn: We are standards driven, we want you to take pride in your work and be curious about how to improve.
Our Bill’s Benefits:
- All service charge is distributed and paid out to our staff – even when on holiday we pay out.
- Great discounts across our menu with 80% on Shift and 50% off Shift discounts for all employees.
- We will give you an extra day’s holiday for each year you work for us - plus your Birthday off – guaranteed! (and don’t forget we’re closed on Christmas day).
- Incentives whilst on shift – smashed your mystery guest report with a 100% score? Expect to be rewarded. There is a cash award waiting – and many more, it’s all to play for.
- Ability to access your earnings within 24 hours of working your shift.
- Take a percentage off your weekly shop with access to discounts at most of the major Supermarkets.
- If you need support, our Employee Assistance provider is there for you, it’s 24 hours, so there when you need them.
Progression:
- Half of the leaders in sites, both General Managers and Head Chefs, have been promoted from within our sites; in fact, 8 of our General Managers started as Waiters - we don’t just talk about it – we make sure progression works for you.
- With over 2400 promotions in the last 3 years, Bill’s strongly believe in giving you the opportunities to succeed, in site and beyond; 28 of our current Head Office and Support teams started out in sites.
- We will support you with regular training sessions and supportive management teams; it is a great opportunity to start your first role in hospitality.
Waiting Staff in Southampton employer: Bill's
Contact Detail:
Bill's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bill's social media and website. Understanding their mission of making everyone leave happy will help you connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As a Waiter or Waitress, guest focus is key. Think about how you can showcase your ability to engage with customers and make them feel special during your interview.
✨Tip Number 3
Be ready to learn! Show your curiosity about improving standards and ask questions during your interview. This will demonstrate that you're eager to grow and take pride in your work, which is exactly what Bill's is looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bill's family and ready to contribute to that happy environment.
We think you need these skills to ace Waiting Staff in Southampton
Some tips for your application 🫡
Show Your Guest Focus: When you're writing your application, make sure to highlight your guest focus. We want to see how you can contribute to our mission of making everyone leave happy. Share any experiences where you've gone the extra mile for customers!
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Whether it’s a fun anecdote or a unique skill, we want to get to know the real you. Remember, we’re all about creating a happy environment!
Highlight Your Curiosity: We value a willingness to learn and improve. In your application, mention any instances where you've taken the initiative to learn something new or improve your skills. This shows us that you're ready to grow with us at Bill's!
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s super easy, and you’ll find all the info you need right there. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Bill's
✨Know the Bill's Way
Before your interview, make sure you understand what 'Everyone Leaves Happy' means to the company. Familiarise yourself with their mission and values, as this will help you demonstrate your alignment with their culture during the interview.
✨Show Your Guest Focus
Prepare examples of how you've gone above and beyond for customers in previous roles or experiences. Highlight your ability to recognise regulars and engage with first-time guests, as this is crucial for making everyone feel welcome.
✨Be Ready to Learn
Express your eagerness to learn and improve. Think of specific instances where you took pride in your work or sought feedback to enhance your skills. This shows that you're standards-driven and committed to personal growth.
✨Ask Questions
Come prepared with questions about the role and the team. Inquire about training opportunities, progression paths, and how they celebrate wins. This not only shows your interest but also helps you gauge if the environment is right for you.