At a Glance
- Tasks: Ensure every guest leaves happy by providing excellent service and support.
- Company: Join Bill's, where happiness is at the heart of everything we do.
- Benefits: Enjoy competitive pay, generous discounts, and extra holiday for each year worked.
- Other info: Be part of a supportive team that celebrates every win together.
- Why this job: Kickstart your hospitality career with real opportunities for growth and progression.
- Qualifications: A passion for customer service and a willingness to learn.
The predicted salary is between 10 - 12 € per hour.
Everyone Leaves Happy, this is our mission, and it runs through everything we do. It means taking care of our guests, of course, but it also means taking care of you and the people you work with. When we look out for each other, support each other, and celebrate every little win, we create an environment where happiness naturally spreads. That’s the Bill’s way.
We offer a competitive salary, and we have an expectation that a Waiter or Waitress will be able to show us:
- Guest focus: You are at the cutting edge of making sure everyone leaves happy.
- Happy to Chat: You want to know more about our guests, recognising regular customers and first timers alike.
- Ready to learn: We are standards driven, we want you to take pride in your work and be curious about how to improve.
Our Bill’s Benefits:
- All service charge is distributed and paid out to our staff – even when on holiday we pay out.
- Great discounts across our menu with 80% on Shift and 50% off Shift discounts for all employees.
- We will give you an extra day’s holiday for each year you work for us - plus your Birthday off – guaranteed! (and don’t forget we’re closed on Christmas day).
- Incentives whilst on shift – smashed your mystery guest report with a 100% score? Expect to be rewarded. There is a cash award waiting – and many more, it’s all to play for.
- Ability to access your earnings within 24 hours of working your shift.
- Take a percentage off your weekly shop with access to discounts at most of the major Supermarkets.
- If you need support, our Employee Assistance provider is there for you, it’s 24 hours, so there when you need them.
Progression:
Half of the leaders in sites, both General Managers and Head Chefs, have been promoted from within our sites. In fact, 8 of our General Managers started as Waiters - we don’t just talk about it – we make sure progression works for you. With over 2400 promotions in the last 3 years, Bill’s strongly believe in giving you the opportunities to succeed, in site and beyond. 28 of our current Head Office and Support teams started out in sites. We will support you with regular training sessions and supportive management teams; it is a great opportunity to start your first role in hospitality.
Waiting Staff in Horsham employer: Bill's
At Bill's, we prioritise the happiness of both our guests and our staff, fostering a supportive and celebratory work culture. With competitive salaries, generous discounts, and a commitment to employee progression—evidenced by numerous promotions from within—our team members enjoy meaningful growth opportunities in a vibrant hospitality environment. Plus, with unique benefits like extra holidays for tenure and immediate access to earnings, working at Bill's is not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff in Horsham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bill's social media and website to see how they engage with their team and guests. This will help you connect during your chat and show that you're genuinely interested in making everyone leave happy.
✨Tip Number 2
Practice your people skills! As a Waiter or Waitress, you'll be at the forefront of guest interactions. Role-play with friends or family to get comfortable chatting with different types of customers. The more relaxed you are, the better you'll shine in your interview!
✨Tip Number 3
Show off your curiosity! During your interview, ask questions about the menu, the team, and how they celebrate wins. This not only shows you're ready to learn but also that you care about being part of the Bill's family. Remember, we love a good chat!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join the team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Waiting Staff in Horsham
Some tips for your application 🫡
Show Your Guest Focus:When you're writing your application, make sure to highlight your guest focus. We want to see how you can contribute to our mission of making everyone leave happy. Share any experiences where you've gone the extra mile for customers!
Be Yourself:We love authenticity! Let your personality shine through in your application. Whether it's a fun anecdote or a unique perspective on hospitality, we want to get to know the real you. Remember, we're all about creating a happy environment!
Highlight Your Curiosity:We're looking for team members who are ready to learn and improve. In your application, mention any instances where you've taken the initiative to learn something new or improve your skills. It shows us you're driven and eager to grow with us!
Apply Through Our Website:Make sure to apply through our website for the best chance of success! It's the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward – just follow the prompts!
How to prepare for a job interview at Bill's
✨Know the Bill's Way
Before your interview, make sure you understand what 'Everyone Leaves Happy' means to the company. Familiarise yourself with their mission and values, as this will help you demonstrate your alignment with their guest-focused approach during the interview.
✨Show Your Personality
As a potential Waiter or Waitress, being personable is key. Be ready to share examples of how you've engaged with customers in the past. Whether it’s recognising regulars or making first-timers feel welcome, showing your enthusiasm for chatting with guests can set you apart.
✨Demonstrate Your Curiosity
Bill's values a willingness to learn and improve. Prepare to discuss how you’ve taken pride in your work and sought out ways to enhance your skills. This could be through training, feedback, or simply asking questions to better understand your role.
✨Highlight Team Spirit
Since Bill's emphasises looking out for each other, be ready to talk about your experiences working in a team. Share stories that showcase your ability to support colleagues and celebrate wins together, as this reflects the collaborative environment they strive to create.
