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- Tasks: Ensure every guest leaves happy while providing excellent service.
- Company: Join Bill's, where happiness and teamwork are at the heart of everything we do.
- Benefits: Competitive salary, generous discounts, extra holiday, and access to earnings within 24 hours.
- Other info: Great opportunities for growth with many leaders promoted from within.
- Why this job: Be part of a supportive team that celebrates every win and offers real career progression.
- Qualifications: A passion for customer service and a willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
Everyone Leaves Happy, this is our mission, and it runs through everything we do. It means taking care of our guests, of course, but it also means taking care of you and the people you work with. When we look out for each other, support each other, and celebrate every little win, we create an environment where happiness naturally spreads. That’s the Bill’s way.
We offer a competitive salary, and we have an expectation that a Waiter or Waitress will be able to show us:
- Guest focus: You are at the cutting edge of making sure everyone leaves happy.
- Happy to Chat: You want to know more about our guests, recognising regular customers and first timers alike.
- Ready to learn: We are standards driven, we want you to take pride in your work and be curious about how to improve.
Our Bill’s Benefits:
- All service charge is distributed and paid out to our staff – even when on holiday we pay out.
- Great discounts across our menu with 80% on Shift and 50% off Shift discounts for all employees.
- We will give you an extra day’s holiday for each year you work for us - plus your Birthday off – guaranteed! (and don’t forget we’re closed on Christmas day).
- Incentives whilst on shift – smashed your mystery guest report with a 100% score? Expect to be rewarded. There is a cash award waiting – and many more, it’s all to play for.
- Ability to access your earnings within 24 hours of working your shift.
- Take a percentage off your weekly shop with access to discounts at most of the major Supermarkets.
- If you need support our Employee Assistance provider is there for you, it’s 24 hours, so there when you need them.
Progression:
Half of the leaders in sites, both General Managers and Head Chefs, have been promoted from within our sites. In fact, 8 of our General Managers started as Waiters - we don’t just talk about it – we make sure progression works for you. With over 2400 promotions in the last 3 years, Bill’s strongly believe in giving you the opportunities to succeed, in site and beyond. 28 of our current Head Office and Support teams started out in sites. We will support you with regular training sessions and supportive management teams; it is a great opportunity to start your first role in hospitality.
Waiting Staff in Cambridge employer: Bill's
Contact Detail:
Bill's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bill's social media and website to see how they celebrate their staff and guests. This will help you connect with their mission of making everyone leave happy.
✨Tip Number 2
Practice your people skills! As a Waiter or Waitress, you'll be at the forefront of guest interactions. Role-play with friends or family to get comfortable chatting and recognising regulars, so you can show off your guest focus during the interview.
✨Tip Number 3
Be ready to share your passion for learning! Bill's values curiosity and improvement, so think of examples where you've taken pride in your work or sought feedback. This shows you're eager to grow and fit right into their standards-driven environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bill's team and ready to contribute to that happy atmosphere we all love.
We think you need these skills to ace Waiting Staff in Cambridge
Some tips for your application 🫡
Show Your Guest Focus: When you're writing your application, make sure to highlight your guest focus. We want to see how you can contribute to our mission of making everyone leave happy. Share any experiences where you've gone the extra mile for customers!
Be Yourself: We love authenticity! Let your personality shine through in your application. Whether it's a fun anecdote or a unique skill, we want to get to know the real you. Remember, we're all about creating a happy environment!
Highlight Your Curiosity: We're looking for team members who are ready to learn and improve. In your application, mention any instances where you've taken the initiative to learn something new or improve your skills. It shows us you're driven and eager to grow with us!
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you don't miss out on any important updates. Plus, it shows you're keen to join the Bill's family!
How to prepare for a job interview at Bill's
✨Show Your Guest Focus
Make sure to highlight your ability to connect with guests during the interview. Share examples of how you've made customers feel welcome and valued in previous roles. This aligns perfectly with the mission of ensuring everyone leaves happy!
✨Be Ready to Chat
Demonstrate your enthusiasm for engaging with guests. Prepare a few questions about the company’s regulars or how they celebrate first-time visitors. This shows that you’re not just there to take orders but genuinely care about the customer experience.
✨Emphasise Your Willingness to Learn
Talk about your eagerness to improve and learn new skills. Mention any past experiences where you took the initiative to enhance your knowledge or performance. This will resonate well with their standards-driven approach.
✨Highlight Team Spirit
Since Bill’s values looking out for each other, share instances where you’ve supported your colleagues in a team setting. Whether it was helping out during busy shifts or celebrating team successes, showing that you can contribute to a positive work environment is key.