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- Tasks: Lead training for new managers and teams, ensuring top-notch service standards.
- Company: Join Bill's Restaurants, a vibrant and caring hospitality brand.
- Benefits: Enjoy discounts, extra holiday, early earnings access, and career progression opportunities.
- Why this job: Be part of a dynamic team shaping memorable guest experiences across the North region.
- Qualifications: Experience in training and a passion for hospitality are essential.
- Other info: Exciting growth ahead with new openings and a supportive culture.
The predicted salary is between 45000 - 63000 £ per year.
Join Bill’s Restaurants as Regional Training Manager – North Region. At Bill’s we care, unconditionally, for both our guests and our People, so no matter which role you choose, our aim is to ensure that Everyone Leaves Happy.
As we get ready for growth – new openings coming soon – and aim to raise the bar for our guest experience and deliver truly memorable service, we are looking for two inspirational individuals to join us as Regional Training Managers. This role will be field based, with a key requirement of fulfilling the training needs of the two Regions of the business – the North region from York to St Albans, Norwich to Cardiff (and everywhere in between). You will need to attend our Head Office in London for team catch‑ups and training sessions.
This vital position pays a salary of £45,000 (plus bonus) and you will become a key member of the People Team, working with our Learning and Development Manager to keep both the energy and standards high throughout the year.
Responsibilities- Manager Capability, Induction & Sign‑Off: Own and deliver Manager Induction training across your region, ensuring every new manager is fully supported, confident and signed off. Ensure all Managers in Training (MITs) complete their learning journeys and are formally signed off against Bill’s standards.
- Learning Delivery & Team Development: Deliver engaging, high‑impact learning experiences that bring Bill’s values, service standards and expectations to life. Support teams to learn from mistakes, build confidence and continuously improve performance.
- Guest Service Excellence: Lead and deliver guest service excellence training, ensuring hospitality standards are consistently understood and lived across all sites. Embed service behaviours that reflect Bill’s warmth, personality and commitment to Everyone Leaves Happy.
- New Openings & Refurbishments: Lead and support training delivery for new restaurant openings and refurbishments, ensuring teams feel confident, connected and ready to succeed from day one.
- Due Diligence, Compliance & Assurance: Ensure all mandatory due diligence training is completed, tracked and signed off across the region.
- Digital Learning & Communication Platforms: Confidently implement, embed and evolve online learning and communication platforms.
- Monthly Training & Menu Launches: Own the rhythm of monthly training for hourly teams, ensuring learning is timely, engaging and relevant. Lead training delivery for new menu launches, ensuring clarity, confidence and consistency across all sites.
- Culture, Engagement & Connection: Support the delivery of Bill’s 12‑month engagement calendar, bringing culture, values and recognition to life. Celebrate progress, success and great behaviours reinforcing what good looks like at Bill’s.
- Never a hungry belly – Discounts on the whole menu, 80 % for on‑shift and 50 % for off‑shift for all employees.
- Extra holiday – 33 days a year from day one.
- Access your earnings early – the ability to access your earnings ahead of pay day.
- Supermarket discounts – take a percentage off your weekly shop with access to discounts at most major supermarkets.
- Career progression – Bill’s strongly believe in giving you the opportunities to succeed and progress. 30 of our 50 Head Office colleagues started out in sites.
- Training programmes available – programmes in place from Level 3 to Level 5 qualifications, with an initial 4‑week training programme upon joining.
- Insight discovery – Across our whole business we weave Insights Discovery into everything we do, helping you learn about yourself and how to work best with colleagues.
- Seniority level: Mid‑Senior
- Employment type: Full‑time
- Job function: Human Resources
- Industry: Hospitality
Regional Training Manager - North Region in London employer: Bills Website
Contact Detail:
Bills Website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Training Manager - North Region in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to current or former employees at Bill’s. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for training and development! When you get the chance to chat with hiring managers, share your ideas on how to enhance learning experiences. This will demonstrate that you’re not just looking for a job, but that you genuinely care about making a difference at Bill’s.
✨Tip Number 3
Prepare for interviews by researching Bill’s values and culture. Think about how your experience aligns with their mission of ensuring Everyone Leaves Happy. Bring examples of how you’ve delivered exceptional training or guest service in the past to the table!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Bill’s and ready to contribute to their exciting growth!
We think you need these skills to ace Regional Training Manager - North Region in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Regional Training Manager role. Highlight any relevant training or management experience, and don’t forget to sprinkle in some of Bill’s values to show you’re a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about training and development in the hospitality industry. Share specific examples of how you've made a difference in previous roles – we love a good story!
Showcase Your Training Skills: Since this role is all about delivering engaging training, make sure to highlight any experience you have in creating or delivering training programmes. We want to see how you can bring Bill’s values to life through your training style!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Bills Website
✨Know Bill's Inside Out
Before your interview, make sure you research Bill's Restaurants thoroughly. Understand their values, service standards, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario Questions
As a Regional Training Manager, you'll need to demonstrate your ability to handle various training scenarios. Prepare for questions that ask how you would approach training new managers or handle guest service issues. Use specific examples from your past experiences to illustrate your points.
✨Showcase Your Training Skills
Be ready to discuss your training methodologies and how you've successfully delivered engaging learning experiences in the past. Highlight any innovative approaches you've used to ensure that training is impactful and aligns with company values.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about the upcoming restaurant openings or how they measure the success of their training programmes. This demonstrates your forward-thinking mindset and commitment to contributing to Bill's growth.
