At a Glance
- Tasks: Lead your shift and enhance team service delivery.
- Company: Dynamic hospitality brand with a focus on growth and development.
- Benefits: Enjoy generous discounts, extra holidays, and access to earnings within 24 hours.
- Other info: Join a team with over 2400 promotions in the last 3 years!
- Why this job: Empower yourself in a role with real impact and career progression opportunities.
- Qualifications: Leadership skills and a passion for excellent service.
The predicted salary is between 30000 - 35000 £ per year.
Responsibilities
- Own your shift – if the General Manager is off, you can feel empowered to take the lead.
- Understand what makes service tick, and take steps to constantly improve how the team delivers.
- Support the management team to deliver the goals for the site and keep driving the site to deliver.
Benefits
- All service charge is distributed and paid out to staff, even when on holiday.
- Great discounts across the menu with 80% on shift and 50% off shift discounts for all employees.
- We will give you an extra day's holiday for each year you work for us, plus your birthday off – guaranteed.
- Incentives while on shift – cash reward for exceptional mystery guest report and other rewards.
- Ability to access your earnings within 24 hours of working your shift.
- Take a percentage off your weekly shop with discounts at major supermarkets.
- Guaranteed 48 hours per week with paid overtime beyond this – you will be paid for any extra hours.
Progression
- Over 2400 promotions in the last 3 years, with half of leaders promoted from within.
- All leaders started out in sites and moved on to Head Office and Support teams.
- Robust training plans and a 'Grow to Lead' program develops managers over 12 months to prepare for next steps in their careers.
- The program provides Level 3 Leadership and Management Qualification as part of the course.
Assistant General Manager in Royal Tunbridge Wells employer: Bill's - Tunbridge Wells
Contact Detail:
Bill's - Tunbridge Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the vibe and values of the place. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your leadership skills! Since the role is all about owning your shift and supporting the management team, think of examples from your past where you've taken charge or helped improve a process. Bring those stories to the table!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows that you’re keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant General Manager in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Assistant General Manager role, make sure to highlight any leadership experience you have. We want to see how you've taken charge in previous roles and how you can own your shift with confidence.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the responsibilities mentioned in the job description. We love seeing candidates who understand what makes service tick and are eager to improve team performance.
Be Genuine and Enthusiastic: Let your personality shine through in your application. We appreciate authenticity and enthusiasm, so don’t be afraid to express why you’re excited about the opportunity to work with us and how you can contribute to our goals.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bill's - Tunbridge Wells
✨Own Your Shift
Show that you understand the importance of taking charge, especially when the General Manager is off. Prepare examples from your past experiences where you successfully led a team or took initiative to improve service.
✨Know the Service Inside Out
Familiarise yourself with what makes service tick in the hospitality industry. Be ready to discuss specific strategies you've implemented to enhance customer experience and how you can apply them in this role.
✨Highlight Team Support
Emphasise your ability to support management in achieving site goals. Think of instances where you’ve collaborated with others to drive results and be prepared to share these stories during the interview.
✨Show Your Growth Mindset
Express your enthusiasm for personal development and progression within the company. Mention any relevant training or qualifications you have, and how you’re eager to participate in their 'Grow to Lead' programme.