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- Tasks: Lead your shift and enhance team service delivery while supporting management goals.
- Company: Dynamic hospitality company focused on employee growth and satisfaction.
- Benefits: Enjoy generous discounts, extra holiday, and quick access to earnings.
- Other info: Over 2400 promotions in 3 years; robust training and support for your career journey.
- Why this job: Join a thriving team with real opportunities for career progression and personal development.
- Qualifications: Leadership skills and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Own your shift – if the General Manager is off, you can feel empowered to take the lead.
- Understand what makes service tick, and take steps to constantly improve how the team delivers.
- Support the management team to deliver the goals for the site and keep driving the site to deliver.
Benefits
- All service charge is distributed and paid out to staff, even when on holiday.
- Great discounts across the menu with 80% on shift and 50% off shift discounts for all employees.
- We will give you an extra day’s holiday for each year you work for us, plus your birthday off – guaranteed.
- Incentives while on shift – cash reward for exceptional mystery guest report and other rewards.
- Ability to access your earnings within 24 hours of working your shift.
- Take a percentage off your weekly shop with discounts at major supermarkets.
- Guaranteed 48 hours per week with paid overtime beyond this – you will be paid for any extra hours.
Progression
- Over 2400 promotions in the last 3 years, with half of leaders promoted from within.
- All leaders started out in sites and moved on to Head Office and Support teams.
- Robust training plans and a ‘Grow to Lead’ program develops managers over 12 months to prepare for next steps in their careers.
- The program provides Level 3 Leadership and Management Qualification as part of the course.
Assistant General Manager employer: Bill's - Tunbridge Wells
Contact Detail:
Bill's - Tunbridge Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the vibe and values of the place. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your leadership skills! As an Assistant General Manager, they’ll want to see how you can take charge. Share examples from your past where you’ve led a team or improved service – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to lead and improve service. Share why you think you’d be a great fit for our team!
Tailor Your CV: Make sure your CV is tailored to the Assistant General Manager role. Highlight relevant experience and skills that align with what we’re looking for. It’s all about showing us how you can own your shift and support the management team effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid fluff – we want to get to know the real you without wading through unnecessary details.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and benefits while you’re at it!
How to prepare for a job interview at Bill's - Tunbridge Wells
✨Own Your Shift
Show that you understand the importance of taking charge, especially when the General Manager is off. Share examples from your past experiences where you successfully led a team or improved service delivery.
✨Know the Service Inside Out
Familiarise yourself with what makes service tick in the hospitality industry. Be ready to discuss specific strategies you would implement to enhance team performance and customer satisfaction.
✨Highlight Your Leadership Journey
Discuss your career progression and how you’ve developed your leadership skills. Mention any relevant training or qualifications, like Level 3 Leadership and Management, to show you’re committed to growth.
✨Emphasise Team Support
Talk about how you can support the management team in achieving site goals. Provide examples of how you’ve collaborated with others to drive results and foster a positive work environment.