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For Companies At a Glance
- Tasks: Serve guests with a smile and ensure they leave happy.
- Company: Bill's Restaurants is all about great food and happy customers.
- Benefits: Enjoy 80% off meals on shift, extra holidays, and cash rewards for great service.
- Why this job: Join a supportive team where you can grow and learn in hospitality.
- Qualifications: No experience needed, just a passion for customer service and a willingness to learn.
- Other info: Flexible part-time hours perfect for students and entry-level opportunities for career growth.
Waiter / Waitress, The Avon Gorge by Hotel Du Vin, Clifton Village Bristol
At Bill’s we expect you to care, unconditionally, for both our guests and food, so no matter which role you choose, our aim is to ensure that everyone leaves happy and that means you too.
Guest focus, you are at the cutting edge of making sure everyone leaves happy. Happy to chat to know more about our guests, recognising regular customers and first timers alike. Ready to learn, we are standards driven, we want you to take pride in your work and be curious about how to improve.
Responsibilities
- Care for guests and food with unconditional care.
- Engage with guests, recognise regular customers and first timers.
- Maintain high standards of service and be curious about how to improve.
- Achieve top scores on mystery guest reports for potential cash awards.
Qualifications
- Entry level – no previous experience required.
- Part‑time availability.
- Strong communication skills.
- Team‑player attitude and willingness to learn.
Benefits
- All service charge is distributed and paid out to staff, even when on holiday.
- Great discounts across the menu: 80% off during shift, 50% off during off‑shift sessions for all employees.
- Extra day’s holiday for each year worked plus birthday off – guaranteed.
- We’re closed on Christmas Day.
- Incentives while on shift – exceptional mystery guest scores can earn cash awards.
- Access earnings within 24 hours of working your shift.
- Weekly shop discounts at major supermarkets.
- 24‑hour Employee Assistance provider available when you need support.
Progression
Half of the leaders in sites, both General Managers and Head Chefs, have been promoted from within our sites. In fact 8 of our General Managers started as Waiters – we don’t just talk about it. With over 2400 promotions in the last 3 years, Bill’s strongly believes in giving you the opportunities to succeed, in site and beyond. 28 of our current Head Office and Support teams started out in sites.
We support you with regular training sessions and supportive management. It’s a great opportunity to start your first role in hospitality.
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Waitress / Waiter employer: Bill's Restaurants
Contact Detail:
Bill's Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waitress / Waiter
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Bill's Restaurants values guest focus, so be ready to share examples of how you've made customers happy in the past.
✨Tip Number 2
Familiarise yourself with Bill's menu and their unique offerings. This will not only impress during conversations but also demonstrate your readiness to learn and engage with guests.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Waiter or Waitress at Bill's.
✨Tip Number 4
Be prepared to discuss your career aspirations. Bill's promotes from within, so showing that you're eager to grow and develop in the hospitality industry can set you apart.
We think you need these skills to ace Waitress / Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what it means to be a Waitress or Waiter at Bill's Restaurants. Familiarise yourself with their values, such as guest focus and a willingness to learn.
Tailor Your CV: Highlight any relevant experience in hospitality or customer service. Emphasise skills that align with the job description, like communication, teamwork, and a positive attitude towards guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your eagerness to contribute to Bill's Restaurants. Mention specific reasons why you want to work there and how you can help create happy experiences for guests.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bill's Restaurants
✨Show Your Guest Focus
During the interview, emphasise your ability to create a welcoming atmosphere for guests. Share examples of how you've made customers feel valued in previous roles or experiences.
✨Demonstrate Your Curiosity
Bill's Restaurants values individuals who are eager to learn and improve. Be prepared to discuss how you stay updated on food trends or how you seek feedback to enhance your service skills.
✨Highlight Teamwork Skills
As a waiter or waitress, you'll be part of a team. Talk about your experience working collaboratively with others, whether in hospitality or other settings, to ensure smooth service and happy customers.
✨Prepare Questions About Progression
Show your interest in long-term growth by asking about training opportunities and career progression within the company. This demonstrates your commitment to developing your skills and advancing your career.
