Waitress / Waiter

Waitress / Waiter

Guildford Full-Time No home office possible
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At a Glance

  • Tasks: Serve guests with a smile and ensure they leave happy.
  • Company: Join Bill's, a team dedicated to exceptional guest experiences and delicious food.
  • Benefits: Enjoy competitive pay, amazing discounts, extra holiday days, and access to earnings within 24 hours.
  • Why this job: Kickstart your hospitality career with growth opportunities and a supportive team culture.
  • Qualifications: A passion for customer service and a willingness to learn are essential.
  • Other info: We promote from within, with over 2400 promotions in the last 3 years!

Join Bill\’s and be part of a team that cares unconditionally for our guests and food. We aim to ensure everyone leaves happy, including you.

What We Offer

  1. Competitive salary with service charge distributed to staff, even during holidays.
  2. Great discounts across our menu, including 80% off during shifts and 50% off for all employees.
  3. Additional holiday days for each year worked, plus your birthday off. We are closed on Christmas Day.
  4. Incentives for excellent performance, such as rewards for high mystery guest scores.
  5. Access to your earnings within 24 hours of your shift.
  6. Discounts at major supermarkets on your weekly shop.
  7. 24-hour Employee Assistance support whenever needed.

What We Expect

  • Guest focus: ensuring everyone leaves happy, recognizing regulars and first-timers alike.
  • Willingness to learn and take pride in your work, with a curiosity to improve.

Progression Opportunities

Many of our leaders, including General Managers and Head Chefs, started as Waiters. Over 2400 promotions in the last 3 years demonstrate our commitment to your growth. We support your development with regular training and a supportive management team, making it a great place to start your hospitality career.

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Waitress / Waiter employer: Bill's Restaurants

At Bill's, we pride ourselves on creating a warm and welcoming environment where our team members are valued and supported. With competitive salaries, generous discounts, and a strong focus on employee growth, including numerous promotions from within, we ensure that every member of our staff feels appreciated and has the opportunity to thrive in their hospitality career. Our commitment to work-life balance, including additional holiday days and a supportive management team, makes Bill's an exceptional place to work.
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Contact Detail:

Bill's Restaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waitress / Waiter

✨Tip Number 1

Familiarise yourself with Bill's menu and values before your interview. Understanding their focus on guest satisfaction and the importance of food quality will show that you're genuinely interested in the role.

✨Tip Number 2

Highlight any previous experience in hospitality or customer service during your conversations. Even if it's informal, sharing stories about how you made guests feel welcome can set you apart from other candidates.

✨Tip Number 3

Demonstrate your willingness to learn by asking insightful questions about the training and development opportunities at Bill's. This shows that you're not just looking for a job, but are keen on growing within the company.

✨Tip Number 4

Be prepared to discuss how you would handle difficult situations with guests. Sharing examples of how you've resolved conflicts or improved customer experiences can illustrate your problem-solving skills and guest focus.

We think you need these skills to ace Waitress / Waiter

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Multitasking
Positive Attitude
Sales Skills
Knowledge of Food and Beverage
Ability to Work Under Pressure
Conflict Resolution
Willingness to Learn

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Bill's values and culture. Highlight your alignment with their guest-focused approach and willingness to learn in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any roles where you demonstrated a strong guest focus or teamwork skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific reasons why you want to work at Bill's and how you can contribute to their mission of ensuring guests leave happy.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality sector.

How to prepare for a job interview at Bill's Restaurants

✨Show Your Guest Focus

During the interview, emphasise your ability to create a welcoming atmosphere for guests. Share examples of how you've made customers feel valued in previous roles, as this aligns perfectly with what the company expects.

✨Demonstrate Your Willingness to Learn

Express your eagerness to learn and grow within the role. Mention any past experiences where you took the initiative to improve your skills or knowledge, showing that you're ready to embrace training opportunities.

✨Highlight Teamwork Skills

Bill's values teamwork, so be prepared to discuss how you've successfully worked in a team environment. Share specific instances where collaboration led to positive outcomes, showcasing your ability to contribute to a supportive team.

✨Prepare Questions About Progression

Since there are many progression opportunities, come prepared with questions about career development. This shows your ambition and interest in growing with the company, which can leave a positive impression on the interviewers.

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