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For Companies At a Glance
- Tasks: Serve guests with a smile and ensure they leave happy.
- Company: Join Bill's, a vibrant restaurant known for its exceptional service and delicious food.
- Benefits: Enjoy 80% off meals during shifts, extra holidays, and access to earnings within 24 hours.
- Why this job: Be part of a supportive team that values progression and offers training for your career growth.
- Qualifications: No prior experience needed, just a passion for great service and a willingness to learn.
- Other info: All service charges go directly to staff, plus discounts at major supermarkets.
At Bill’s we expect you to care, unconditionally, for both
our guests and food, so no matter which role you choose, our aim is to ensure
that everyone leaves happy and that means you too.
We offer a competitive salary, and we have an expectation
that a Waiter or Waitress will be able to show us
Guest focus, you are at the cutting edge of making sure everyone
leaves happy
Happy to Chat you want to know more about our guests,
recognising regular customers and first timers alike
Ready to learn, we are standards driven, we want you to take
pride in your work and be curious about how to improve
Our Bill’s Benefits
All service charge is distributed is paid out to our staff –
even when on holiday we pay out.
Great
discounts across our menu with 80% on Shift and 50% off Shift discounts for all
employees.
We will give
you an extra day’s holiday for each year you work for us -plus your Birthday
off – guaranteed! (and don’t forget we’re closed on Christmas day)
Incentives
whilst on shift – smashed your mystery guest report with a 100% score? Expect
to be rewarded. There is a cash award waiting – and many more, it’s all to play
for
Ability to access your earnings within 24 hours of
working your shift
Take a percentage off your weekly shop
with access to discounts at most of the major Supermarkets
If you need support our Employee
Assistance provider is there for you, it’s 24 hours, so there when you need
them
Progression
Half of the leaders in sites, both General Managers and Head
Chefs, have been promoted from within our sites in fact 8 of our General
Managers started as Waiters -we don’t just talk about it – we make sure
progression works for you.
With over 2400 promotions in the last 3 years Bill’s
strongly believe in giving you the opportunities to succeed, in site and
beyond, 28 of our current Head Office and Support teams started out in sites .
We will support you with regular training sessions and
supportive management teams it is a great opportunity to start your first role
in hospitality
Waitress / Waiter employer: Bill's Restaurants
Contact Detail:
Bill's Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waitress / Waiter
✨Tip Number 1
Familiarise yourself with Bill's menu and values. Understanding the dishes and the ethos of caring for guests will help you stand out during your interview, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. Since guest focus is key, think of scenarios where you can demonstrate how you would handle different types of customers, from regulars to first-timers.
✨Tip Number 3
Show your eagerness to learn. During any interactions or interviews, express your curiosity about improving service standards and ask questions about training opportunities at Bill's.
✨Tip Number 4
Network with current employees if possible. They can provide insights into the company culture and what it takes to succeed as a Waiter or Waitress at Bill's, which can give you an edge in your application.
We think you need these skills to ace Waitress / Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what it means to be a Waiter or Waitress at Bill's. Familiarise yourself with their values, such as guest focus and customer recognition, to tailor your application accordingly.
Craft a Personalised CV: Highlight any relevant experience in hospitality or customer service. Emphasise your ability to create a positive dining experience and your eagerness to learn about guests, which aligns with Bill's expectations.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to ensuring guests leave happy. Mention specific examples of how you've demonstrated a learning attitude and guest focus in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Bill's Restaurants
✨Show Your Guest Focus
During the interview, emphasise your commitment to guest satisfaction. Share examples of how you've gone above and beyond to ensure customers leave happy, as this aligns perfectly with Bill's expectations.
✨Demonstrate Customer Recognition Skills
Talk about your ability to remember regulars and engage with first-time guests. Mention any previous experience where you built rapport with customers, as this is a key aspect of the role.
✨Exhibit a Learning Attitude
Express your eagerness to learn and improve. Discuss any past experiences where you sought feedback or took initiative to enhance your skills, showing that you take pride in your work.
✨Prepare for Scenario Questions
Be ready to answer scenario-based questions that test your problem-solving and customer service skills. Think of situations where you handled difficult customers or busy shifts effectively, as these will showcase your suitability for the fast-paced environment at Bill's.
