Regional Training Manager - South Region

Regional Training Manager – South Region

Join to apply for the Regional Training Manager – South Region role at Bill\’s Restaurants.

At Bill’s we care unconditionally for both our guests and our People. Our aim is to ensure that everyone leaves happy. We are preparing for growth and raising the bar for guest experience. We are looking for two inspirational individuals to join us as Regional Training Managers. This role will be field‑based, fulfilling the training needs of the South Region, from Southampton to Canterbury (including London and our first site in Lewes).

This vital position offers a salary of £45,000 plus bonus. You will become a key member of the People Team, working with our Learning and Development Manager to keep energy and standards high throughout the year.

Responsibilities

Manager Capability, Induction & Sign‑Off

Own and deliver Manager Induction training across the region, ensuring every new manager is fully supported, confident and signed off. Ensure all Managers in Training (MITs) complete their learning journeys and are formally signed off against Bill’s standards.

Learning Delivery & Team Development

Deliver engaging, high‑impact learning experiences that bring Bill’s values, service standards and expectations to life. Support teams to learn from mistakes, build confidence and continuously improve performance.

Guest Service Excellence

Lead and deliver guest service excellence training, ensuring hospitality standards are consistently understood and lived across all sites. Embed service behaviours that reflect Bill’s warmth, personality and commitment to Everyone Leaves Happy.

New Openings & Refurbishments

Lead and support training delivery for new restaurant openings and refurbishments, ensuring teams feel confident, connected and ready to succeed from day one. Bill\’s Stratford is opening in March – we would love to have you aboard and ready to help deliver by then.

Due Diligence, Compliance & Assurance

Ensure all mandatory due diligence training is completed, tracked and signed off across the region.

Digital Learning & Communication Platforms

Confidently implement, embed and evolve online learning and communication platforms.

Monthly Training & Menu Launches

Own the rhythm of monthly training for hourly teams, ensuring learning is timely, engaging and relevant. Lead training delivery for new menu launches, ensuring clarity, confidence and consistency across all sites.

Culture, Engagement & Connection

Support the delivery of Bill’s 12‑month engagement calendar, bringing culture, values and recognition to life. Celebrate progress, success and great behaviours reinforcing what good looks like at Bill’s.

Benefits

• Discounts on the whole menu (80% for on‑shift, 50% for off‑shift)
• Extra holiday – 33 days a year from day one
• Early earnings access
• Supermarket discounts
• Career progression opportunities – 30 of 50 Head Office colleagues started on site
• Training programmes from Level 3–5 qualifications; 4‑week onboarding training
• Insight Discovery integration across the business

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function & Industries

• Human Resources
• Hospitality