At a Glance
- Tasks: Inspire and train teams to deliver exceptional guest experiences across the North Region.
- Company: Join Bill's, a vibrant restaurant group dedicated to happiness for guests and staff.
- Benefits: Enjoy 33 days holiday, generous discounts, early access to earnings, and career progression opportunities.
- Other info: Dynamic role with a focus on growth and personal development within a supportive team.
- Why this job: Be a key player in shaping a memorable dining experience while developing your leadership skills.
- Qualifications: Experience in training, strong communication skills, and a passion for hospitality.
The predicted salary is between 45000 - 45000 £ per year.
At Bill’s we care for our Guests and our People, our mission is to ensure that Everyone Leaves Happy. As we get ready for growth and aim to really raise the bar for our guest experience and deliver truly memorable service, we are now looking for an inspirational individual to join us as a Regional Training Manager.
This role will be field based, with a key requirement being to fulfil the training needs of the North Region. This vital position pays a salary of £45,000 (Plus Bonus) and you will become a key member of the People Team, working with our brilliant Senior Learning and Development Manager to keep both the energy and standards high throughout the year.
If you can demonstrate a strong working knowledge of the following areas we would love to hear from you!
- Manager Capability, Induction & Sign-Off
- Own and deliver Manager Induction training across your region, ensuring every new manager is fully supported, confident and signed off.
- Ensure all Managers in Training (MITs) complete their learning journeys and are formally signed off against Bill’s standards.
- Learning Delivery & Team Development
- Deliver engaging, high-impact learning experiences that bring Bill’s values, service standards and expectations to life.
- Support teams to learn from mistakes, build confidence and continuously improve performance.
- Guest Service Excellence
- Lead and deliver guest service excellence training, ensuring hospitality standards are consistently understood and lived across all sites.
- Embed service behaviours that reflect Bill’s warmth, personality and commitment to Everyone Leaves Happy.
- New Openings & Refurbishments
- Lead and support training delivery for new restaurant openings and refurbishments, ensuring teams feel confident, connected and ready to succeed from day one.
- Due Diligence, Compliance & Assurance
- Ensure all mandatory due diligence training is completed, tracked and signed off across the region.
- Digital Learning & Communication Platforms
- Confidently implement, embed and evolve online learning and communication platforms.
- Monthly Training & Menu Launches
- Own the rhythm of monthly training for hourly teams, ensuring learning is timely, engaging and relevant.
- Lead training delivery for new menu launches, ensuring clarity, confidence and consistency across all sites.
- Culture, Engagement & Connection
- Support the delivery of Bill’s 12-month engagement calendar, bringing culture, values and recognition to life.
- Celebrate progress, success and great behaviours reinforcing what good looks like at Bill’s.
Our Bill’s Benefits (the good stuff):
- Never a hungry belly - Discounts on the whole menu, with 80% for on shift and 50% for off shift discounts for all employees.
- Extra holiday - 33 days a year from day one.
- Access your earnings early – the ability to access your earnings ahead of pay day.
- Supermarket discounts - take a percentage off your weekly shop with access to discounts at most of the major supermarkets.
- Career Progression - Bill’s strongly believe in giving you the opportunities to succeed and progress.
- Training programs available - programs in place from Level 3 - 5 qualifications, there is always room for development and growth.
- Insight discovery - Across our whole business we have woven Insights Discovery into everything we do.
Regional Training Manager in Manchester employer: Bill's Restaurants
At Bill's, we pride ourselves on fostering a vibrant and supportive work culture where our team members are empowered to grow and excel. As a Regional Training Manager, you will play a pivotal role in shaping the guest experience across our North Region, backed by comprehensive training programmes and a commitment to career progression. With generous benefits including substantial discounts, extra holiday, and early access to earnings, Bill's is dedicated to ensuring that every employee feels valued and motivated to contribute to our mission of making sure Everyone Leaves Happy.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Training Manager in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Dive into Bill's values and mission, and think about how you can embody that in your responses. We want to see how you can contribute to 'Everyone Leaves Happy'!
✨Tip Number 2
Practice your training delivery skills! Since the role is all about engaging learning experiences, consider doing a mock training session with a friend. Show us how you can bring Bill's standards to life!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the interview process and what it’s really like to work at Bill's. We love seeing candidates who are genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining the Bill's team and making a difference in the North Region.
We think you need these skills to ace Regional Training Manager in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about guest service and team development. Share your experiences that reflect our mission of 'Everyone Leaves Happy'.
Tailor Your CV:Make sure your CV is tailored to the Regional Training Manager role. Highlight your relevant experience in training delivery and team development. We love seeing how you've made a difference in previous roles, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and achievements.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Bill's and what we stand for.
How to prepare for a job interview at Bill's Restaurants
✨Know Bill's Inside Out
Before your interview, make sure you understand Bill's mission and values. Familiarise yourself with their approach to guest service and how they ensure 'Everyone Leaves Happy'. This will help you align your answers with what they stand for.
✨Showcase Your Training Experience
Be ready to discuss your previous training roles and how you've successfully delivered engaging learning experiences. Prepare specific examples of how you've supported managers and teams in their development, especially in hospitality settings.
✨Emphasise Adaptability
As a Regional Training Manager, you'll need to adapt to new openings and refurbishments. Share examples of how you've successfully managed change in the past, ensuring teams are confident and ready to succeed from day one.
✨Engage with Questions
Prepare thoughtful questions about Bill's training programmes and culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Ask about their engagement calendar or how they celebrate team successes!
