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- Tasks: Lead training for managers and teams, ensuring top-notch guest service and hospitality standards.
- Company: Join Bill's Restaurants, a vibrant place where we care for our guests and team.
- Benefits: Enjoy 80% off meals, extra holiday, early earnings access, and career growth opportunities.
- Why this job: Be part of a dynamic team shaping the future of hospitality and making guests happy.
- Qualifications: Experience in training or hospitality, with a passion for developing others.
- Other info: Exciting role with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Bill's we care unconditionally for both our guests and our People. Our aim is to ensure that everyone leaves happy. We are preparing for growth and raising the bar for guest experience. We are looking for two inspirational individuals to join us as Regional Training Managers. This role will be fieldâbased, fulfilling the training needs of the South Region, from Southampton to Canterbury (including London and our first site in Lewes). This vital position offers a salary of ÂŁ45,000 plus bonus. You will become a key member of the People Team, working with our Learning and Development Manager to keep energy and standards high throughout the year.
Responsibilities
- Manager Capability, Induction & SignâOff: Own and deliver Manager Induction training across the region, ensuring every new manager is fully supported, confident and signed off. Ensure all Managers in Training (MITs) complete their learning journeys and are formally signed off against Bill's standards.
- Learning Delivery & Team Development: Deliver engaging, highâimpact learning experiences that bring Bill's values, service standards and expectations to life. Support teams to learn from mistakes, build confidence and continuously improve performance.
- Guest Service Excellence: Lead and deliver guest service excellence training, ensuring hospitality standards are consistently understood and lived across all sites. Embed service behaviours that reflect Bill's warmth, personality and commitment to Everyone Leaves Happy.
- New Openings & Refurbishments: Lead and support training delivery for new restaurant openings and refurbishments, ensuring teams feel confident, connected and ready to succeed from day one.
- Due Diligence, Compliance & Assurance: Ensure all mandatory due diligence training is completed, tracked and signed off across the region.
- Digital Learning & Communication Platforms: Confidently implement, embed and evolve online learning and communication platforms.
- Monthly Training & Menu Launches: Own the rhythm of monthly training for hourly teams, ensuring learning is timely, engaging and relevant. Lead training delivery for new menu launches, ensuring clarity, confidence and consistency across all sites.
- Culture, Engagement & Connection: Support the delivery of Bill's 12âmonth engagement calendar, bringing culture, values and recognition to life. Celebrate progress, success and great behaviours reinforcing what good looks like at Bill's.
Benefits
- Discounts on the whole menu (80% for onâshift, 50% for offâshift)
- Extra holiday â 33 days a year from day one
- Early earnings access
- Supermarket discounts
- Career progression opportunities â 30 of 50 Head Office colleagues started on site
- Training programmes from Level 3â5 qualifications; 4âweek onboarding training
- Insight Discovery integration across the business
Seniority level: MidâSenior level
Employment type: Fullâtime
Job function & Industries: Human Resources, Hospitality
Regional Training Manager - South Region in London employer: Bill's Restaurants
Contact Detail:
Bill's Restaurants Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Regional Training Manager - South Region in London
â¨Tip Number 1
Network like a pro! Reach out to current or former employees at Bill's Restaurants on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
â¨Tip Number 2
Prepare for the interview by practising common questions related to training and development. Think about how you can showcase your experience in delivering engaging learning experiences that align with Bill's values.
â¨Tip Number 3
Show your passion for hospitality! During interviews, share stories that highlight your commitment to guest service excellence and how you've helped teams improve performance in previous roles.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Bill's family.
We think you need these skills to ace Regional Training Manager - South Region in London
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about training and development, especially in a vibrant environment like Bill's. Share your experiences that reflect our values and commitment to guest satisfaction.
Tailor Your CV: Make sure your CV is tailored specifically for the Regional Training Manager position. Highlight relevant experience in training delivery and team development, and donât forget to mention any successes you've had in previous roles that align with our goals at Bill's.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, so make sure your skills and experiences are easy to spot!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre proactive and keen to join our team!
How to prepare for a job interview at Bill's Restaurants
â¨Know Bill's Values Inside Out
Before your interview, make sure you understand Bill's core values and how they translate into guest service. Think about examples from your past experiences that demonstrate how you've embodied similar values in your work.
â¨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific training scenarios or challenges. Prepare by thinking through potential situations you might face as a Regional Training Manager and how you would address them effectively.
â¨Showcase Your Training Experience
Be ready to discuss your previous training roles and the impact you've had on team performance. Highlight any innovative training methods you've used and how they align with Bill's commitment to high standards and guest satisfaction.
â¨Engage with Enthusiasm
During the interview, let your passion for training and development shine through. Show that you're excited about the opportunity to help others grow and succeed, and that you genuinely care about creating a positive environment for both staff and guests.
