At a Glance
- Tasks: Lead your shift, improve service, and support management goals.
- Company: Join a vibrant team at Bill's with a focus on growth.
- Benefits: Earn service charge, enjoy discounts, and get extra holiday for each year worked.
- Other info: Opportunities for promotion and robust training to advance your career.
- Why this job: Make an impact, earn rewards, and access your pay within 24 hours.
- Qualifications: Leadership skills and a passion for service excellence.
The predicted salary is between 26000 - 26738 £ per year.
Responsibilities
- Own your shift – if the General Manager is off you can feel empowered to take the lead.
- Understand what makes a service tick, and take steps to constantly improve how the team deliver.
- Support the management team to deliver the goals for the site – keep driving the site to deliver.
Benefits
- All service charge is distributed and paid out to our staff – even when on holiday we pay out.
- Great discounts across our menu with 80% on Shift and 50% off Shift discounts for all employees.
- We will give you an extra day’s holiday for each year you work for us, plus your Birthday off – guaranteed! (and don’t forget we’re closed on Christmas day).
- Incentives whilst on shift – smashed your mystery guest report? There is a cash reward waiting – and many more, it’s all to play for.
- Ability to access your earnings within 24 hours of working your shift.
- Take a percentage off your weekly shop with access to discounts at most of the major Supermarkets.
- A guaranteed 48 hours per week with paid overtime beyond this – need to stay, we will make sure you are paid.
Progression
- With over 2400 promotions in the last 3 years, Bill’s strongly believe in giving you the opportunities to succeed, in site and beyond.
- 28 of our current Head Office and Support teams started out in sites.
- Half of the leaders in sites, both General Managers and Head Chefs, have been promoted from within – we don’t just talk about it – we make sure it happens.
- With robust training plans already in place, our ‘Grow to Lead’ program develops our managers over 12 months to be ready for the next steps in their careers, as well as providing you with a Level 3 Leadership and Management Qualification as part of the course.
Shift Leader: Own the Service, Drive Growth in Newbury employer: Bill's - Newbury
At Bill's, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is empowered to lead and innovate. With generous benefits including substantial discounts, guaranteed overtime, and a clear path for career progression through our 'Grow to Lead' programme, we ensure that our employees feel valued and supported in their professional journey. Join us in a dynamic environment where your contributions are recognised and rewarded, making every shift a meaningful experience.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader: Own the Service, Drive Growth in Newbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bill's - Newbury. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bill's - Newbury
Don't be shy about reaching out to Bill's - Newbury directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Leader: Own the Service, Drive Growth in Newbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bill's - Newbury and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bill's - Newbury
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
