People Manager in London

The people team sits at the heart of BDB. We work closely with leadership, managers and teams across the business to create an environment where people can do their best work and grow their careers. As People Manager (Europe), you will lead the day-to-day delivery of the people function activating as the primary partner to managers and supporting the employee lifecycle. You will be instrumental in ensuring people processes run efficiently, that managers feel confident handling people matters, and our employee experience reflects BDB values and pace.

Alongside operational leadership, this role will also support the development of our internal learning capability - helping build practical, digital first learning resources that strengthen management capabilities and career development across the business.

• Manager Partnership & Employee Relations
  • Act as the primary People partner for junior and mid-level managers to ensure consistent, fair and early resolution of matters.
  • Provide expert guidance across the full employee lifecycle including performance management, probations, conduct and grievances.
  • Lead employee relations cases with confidence, escalating complex matters where required.
  • Coach managers on handling people situations effectively and fairly.
  • Ensure issues are addressed early and consistently.
• People Operations, Data Integrity and Payroll
  • Oversee the day-to-day delivery of People operations across the UK office, with some global collaboration.
  • Work closely with and help develop the People Coordinator to ensure strong operational execution and scalability of processes.
  • Oversee payroll inputs and benefits administration with external providers.
  • Ensure processes remain efficient, accurate and scalable.
• Performance, Promotions and Progression
  • Support the delivery of BDB's performance and progression processes.
  • Coordinate the promotion cycle, ensuring documentation, consistency and accuracy.
  • Proactively manage probation processes to address issues early.
  • Help translate employee feedback and people data into practical improvements.
• Learning and Manager Capability
  • Support the development of practical learning across the business.
  • Contribute to building BDB's internal learning hub (BDB Learn).
  • Work with subject matter experts to capture internal knowledge and turn it into accessible learning resources.
  • Support delivery of internal training sessions for managers and teams.
  • Help embed learning into key lifecycle moments including onboarding, probation and manager development.
  • Ensure learning content is practical, relevant and easy to engage with.
• Engagement, Culture and Communication
  • Actively support initiatives that strengthen BDB's culture and engagement.
  • Support with internal communications, company updates, and people initiatives.
  • Help organise people lead events and engagement activities.
  • Contribute to embedding BDB Values into everyday employee experiences.
  • Use feedback and insights to highlight opportunities for improvement.

• We are looking for a highly organised and commercially aware individual who can balance people needs with business goals, thrives in a fast-paced environment and takes ownership of complex problems.
• Strong generalist experience in a fast-paced agency environment.
• Confident handling day-to-day ER independently.
• Proven experience supporting managers and building management capability.
• Highly organised and comfortable managing multiple priorities.
• Strong operational discipline with a pragmatic approach.
• Commercially aware and ability to balance people and business needs.
• Some experience in building and delivering learning content.

Billion Dollar Boy (BDB) is a global creator agency, using industry-leading tech solutions to deliver integrated, creator-led advertising and end-to-end campaign management. Founded in 2014, Billion Dollar Boy was among the first global influencer agencies and now has offices in London, New York and New Orleans.

Since its inception, BDB has partnered with some of the world's leading brands - including Heineken, King, Nintendo, PepsiCo and L'Oréal - connecting them with more than 10,000 vetted content creators.

BDB client campaigns have been awarded at the Cannes Lions, Influencer Marketing Awards, Webby Awards, Shortys, The Drum Awards and Adweek.

Our mission is to redefine advertising by reflecting culture through the voices of creators, where creativity is democratised, and technology is the driving force behind impact. We champion equity and inclusion, and believe that diversity sparks creativity, problem-solving, and well-being.

Along with fostering these values, BDB is committed to being the most innovative creator marketing agency in the world through initiatives like FiveTwoNine and Muse.

Billion Dollar Boy embraces equality, diversity and inclusion and will seek to promote these benefits in all of our business activities.

When recruiting new employees or when affording our current employees with opportunities for promotion, we will recruit, develop and retain the most talented people, regardless of their background and make best use of their talents; not discriminate unlawfully against any person; select the best person for the job in terms of qualifications and abilities.

A part of what we offer at BDB is a considerate suite of competitive benefits, which will be discussed with you throughout the interview process:

• 25 days annual leave + 1 additional day of annual leave per year of service up to a max. of 5.
• 5 days additional annual leave granted each third year of service – to be taken in that year.
• 3 additional days between Christmas and New Year.
• 2 Charity days.
• Cycle to work scheme.
• Discounted Tech Scheme.
• Flexible working – We offer our employees the opportunity to work ad hoc from a remote location if it makes their lives easier and simpler.

Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.