People and Learning Manager in London

This role provides hands-on operational leadership of the UK People function during maternity leave, while owning the design and build of BDB Learn/Academy - our internal learning knowledge hub. Approximately 50% of this role is dedicated to BDB Learn: capturing internal expertise, building content, and embedding learning into the employee lifecycle. You’ll be the go-to partner for managers, running day-to-day people operations leading low-mid complexity ER, and ensuring consistent, value-led employee experience. You’ll work closely with the Global People Director (GPD) and People Coordinator to keep everything running smoothly, accurately and on time.

Responsibilities

• BDB Learn - (approx 50% of role)
  • Full ownership of building, delivering and embedding the internal learning hub.
  • Create a structured, scalable internal learning library that reflects how BDB works - practical, relevant and easy to engage with.
  • Translate values, behaviours, frameworks and role expectations into clear learning pathways.
  • Partner with dept heads and subject matter experts to turn internal knowledge into high quality learning assets (short videos, recorded sessions, templates, guides etc).
  • Build learning into core lifecycle moments: onboarding, probation, manager capability, performance conversation, progression readiness.
  • Establish measurement - engagement, usage, completion and feedback.
  • Develop a BDB specific certification or accreditation pathways where relevant.
  • Advise on platform/tooling options (lightweight LMS, Notion, Google Workspace, video hosting etc), in partnership with the GPD build the business case and lead the implementation.
• Employee Relations & Manager Support
  • First point of contact for junior and mid-managers providing advice & guidance across the full HR lifecycle.
  • Lead ER case management (performance, probations concerns, grievances, conduct).
  • Escalate complex, high risk or sensitive matters to the Global People Director.
  • Deliver internal manager sessions on topics such as feedback, probation management, process, values and ways of working.
  • Support development of the People Coordinator to take on basic ER cases.
• Compensation, Promotions, Performance
  • Coordinate the monthly promotion & pay increase cycles ensuring documentation, consistency and accuracy.
  • Oversee probation processes, ensuring concerns are addressed early and fairly.
• Operational Excellence and Payroll
  • Maintain oversight of people data accuracy, including payroll and bob inputs, TOIL and sick leave reporting.
  • Ensure monthly payroll information is correct and submitted on time.
  • Work closely with the People Coordinator on administration, systems and data management.
• Engagement and Culture
  • Support with internal communications, company updates, socials events and training.
  • Use people data and feedback to highlight risks and improvements.
  • Play a role in embedding values and behaviours across the everyday employee experience.

Skills & Attributes

• Strong L&D capability with experience designing practical, digital first internal learning content.
• Proven HR generalist/people partner or HR Manager experience, with creative, digital or agency environment.
• Confident handling day to day ER independently.
• Experience building or managing internal learning platform/knowledge hubs.
• Highly organised, delivery focused and comfortable working at pace.
• Able to balance structure with pragmatism and common sense.
• Commercially aware with a straightforward communication style.
• Experience implementing lightweight LMS or learning tools.
• Familiarity with Google Workspace.

About Billion Dollar Boy

Billion Dollar Boy (BDB) is a global creator agency, using industry-leading tech solutions to deliver integrated, creator-led advertising and end-to-end campaign management. Founded in 2014, Billion Dollar Boy was among the first global influencer agencies and now has offices in London, New York and New Orleans. Since its inception, BDB has partnered with some of the world’s leading brands – including Heineken, King, Nintendo, PepsiCo and L’Oréal – connecting them with more than 10,000 vetted content creators. BDB client campaigns have been awarded at the Cannes Lions, Influencer Marketing Awards, Webby Awards, Shortys, The Drum Awards and Adweek.

Our Culture

Our mission is to redefine advertising by reflecting culture through the voices of creators, where creativity is democratized, and technology is the driving force behind impact. We champion equity and inclusion, and believe that diversity sparks creativity, problem-solving, and well-being. Along with fostering these values, BDB is committed to being the most innovative creator marketing agency in the world through initiatives like FiveTwoNine and Muse.

Our Values

We believe one of the biggest issues advertising agencies face is reputational. Our vision is to change that by setting a new standard of advertising with a greater social purpose, where creativity is democratised, and technology drives efficiency and effectiveness. Billion Dollar Boy has identified industry problems and potential solutions, leading to a set of Future Behaviours that should be adopted by every agency to positively change advertising as a whole:

• Intentional Inclusivity - Actively listen, value diverse perspectives.
• Champion Curiosity - Be curious, embrace feedback, explore new ideas.
• Own it - Take accountability, be adaptable, lead by example.
• Work for Tomorrow - Make decisions that contribute to a better future for BDB.
• Kindness Over Ego - Lead with empathy, humility, and honesty.

All other call-outs! We encourage employees to be open and confident and appreciate that every member of the team makes a vital difference. Billion Dollar Boy embraces equality, diversity and inclusion and will seek to promote these benefits in all of our business activities. When recruiting new employees or when affording our current employees with opportunities for promotion, it means that we will: Recruit, develop and retain the most talented people, regardless of their background and make best use of their talents; Not discriminate unlawfully against any person; Select the best person for the job in terms of qualifications and abilities. This sets out our approach to equal opportunities and the avoidance of discrimination at work. A part of what we offer at BDB is a considerate suite of competitive benefits, which will be discussed with you throughout the interview process.