Account Manager in London

Do you understand the power of influence? Our established and growing team at Billion Dollar Boy is looking for a competent and passionate Account Manager to join the team and develop exciting campaigns for their on and offline brands. The role of Account Manager is varied and dynamic and involves organisation, creative flair, and great interpersonal and communication skills to work with the wide range of influencers and clients and keep everyone informed. They will also play a key role in the creation of a quality driven and enthusiastic team and spearhead the constant improvement of agency processes.

Role & Responsibilities

• Successfully manage individual influencer projects and/or campaigns from start to finish. They will ensure clear client communications, projects are delivered within budget and deadlines, and proactively manage campaign timings.
• Be in charge of all talent fees and paper trails making sure that the right documentation and records are in place for every stage of campaign production.
• Confidently managing client's expectations, pushing back and communicating clearly to ensure the best possible outcome for the client and the team.
• Be the expert in the influencer space to lead and help your client by making recommendations.
• Demonstrate a thorough understanding of the client's business including their commercial targets, business objectives and marketing objectives and this will inform your thinking.
• Develop a great working relationship with your clients and deliver superior service standards to them. They'll ensure that the client has clear expectations of the team's output and regularly reinforces this position.
• Listen to client feedback ensuring understanding of what the client thinks and more importantly, why to help the team navigate the answers, manage expectations and manage upwards if needed.
• Work closely and support the AE or interns ensuring that they know exactly what is expected of them and arrange regular catch up meetings and reviews to ensure that they do. AMs will champion and motivate the Junior team to do a great job and develop their skills.
• Highly involved throughout the creative process from creative brief writing, briefing creatives, reviews and debriefs and make sure that all deliverables are on brand, legal and meet industry best practice, drive response and are data compliant.
• Protect the idea through clear discussion and funnelling/question of feedback to truly understand the client's issues and concerns.
• Awareness and understanding of campaign financials when managing campaigns, working closely with senior team members to ensure projects are delivered efficiently and on budget.

Attributes

• Can do attitude constantly – you are the person who is more prepared, done their homework, printed off copies of the brief, and who has the meeting in the diary before it's suggested. You juggle multiple projects, set high personal standards and lead by example by using your initiative and always able to offer solutions in advance when needed.
• Stakeholder management – You work alongside and earn the respect of senior team members, clients and creatives alike to make things happen. You are a team player, happy to support colleagues at all levels at all times.
• Highly articulate – you write clearly and concisely when documenting meetings, delivery plans and when drafting tenders and proposals. You can apply document templates appropriately and consistently and you have a relentless attention to detail.
• Prioritisation and Time Management – you're always able to keep multiple plates spinning. Knowing how to prioritise your workload to hit deadlines and give people what they need before they ask.

About Billion Dollar Boy

Billion Dollar Boy (BDB) is a global creator agency, using industry-leading tech solutions to deliver integrated, creator-led advertising and end-to-end campaign management. Founded in 2014, Billion Dollar Boy was among the first global influencer agencies and now has offices in London, New York and New Orleans. Since its inception, BDB has partnered with some of the world's leading brands - including Heineken, King, Nintendo, PepsiCo and L'Oréal - connecting them with more than 10,000 vetted content creators. BDB client campaigns have been awarded at the Cannes Lions, Influencer Marketing Awards, Webby Awards, Shortys, The Drum Awards and Adweek.

Our Culture

Our mission is to redefine advertising by reflecting culture through the voices of creators, where creativity is democratized, and technology is the driving force behind impact. We champion equity and inclusion, and believe that diversity sparks creativity, problem-solving, and well-being. Along with fostering these values, BDB is committed to being the most innovative creator marketing agency in the world through initiatives like FiveTwoNine and Muse.

Our Values

We believe one of the biggest issues advertising agencies face is reputational. Our vision is to change that by setting a new standard of advertising with a greater social purpose, where creativity is democratised, and technology drives efficiency and effectiveness. Billion Dollar Boy has identified industry problems and potential solutions, leading to a set of Future Behaviours that should be adopted by every agency to positively change advertising as a whole:

• Work with brands, but on behalf of people - Brands are clients, but agencies must prioritise people's interests, educating brands on consumer importance and acting on behalf of the people.
• Seek out less heard voices, act upon what they tell you - Diverse opinions and perspectives improve work and the world. Agencies must actively listen to and act on a broad range of voices.
• Be fair to everyone, then you'll have nothing to hide - Agencies should ensure objective and transparent reward structures to promote equality.
• Treat your clients like friends and employees like best friends - Clients provide opportunities, but employees turn them into work. Agencies must prioritise employees' wellbeing.
• Solve problems with a curious mind - Creativity involves original ideas. Agencies should explore unproven solutions and take risks for better outcomes, even if things aren't broken.
• Empower employees with a framework for freedom - Provide supportive structures without restrictions, allowing employees to make decisions and control their career progression within clear business parameters.

Equal Opportunities

We encourage employees to be open and confident and appreciate that every member of the team makes a vital difference. Billion Dollar Boy embraces equality, diversity and inclusion and will seek to promote these benefits in all of our business activities. When recruiting new employees or when affording our current employees with opportunities for promotion, it means that we will:

• Recruit, develop and retain the most talented people, regardless of their background and make best use of their talents;
• Not discriminate unlawfully against any person;
• Select the best person for the job in terms of qualifications and abilities.

This sets out our approach to equal opportunities and the avoidance of discrimination at work. A part of what we offer at BDB is a considerate suite of competitive benefits, which will be discussed with you throughout the interview process.

Our Perks

• 25 days annual leave
• 1 additional day of annual leave per year of service up to a max. of 5
• 5 days additional annual leave granted each third year of service – to be taken in that year
• 3 additional days between Christmas and New Year
• 2 Charity days
• Cycle to work scheme
• Discounted Tech Scheme
• Flexible working – We offer our employees the opportunity to work ad hoc from a remote location if it makes their lives easier and simpler.