Senior Traffic Manager

We are looking for a versatile & organised Senior Traffic Manager to join us for a one (1) year FTC to cover upcoming leave. As Senior Traffic Manager, you will play a critical role in ensuring the smooth operation of our creative (inc. design), production, strategy and data departments. You will be responsible for developing and coordinating the flow of work, managing schedules, and optimising resources to meet deadlines and milestones whilst delivering the most impactful work. It will be second nature for the ideal candidate to organise and develop strong workflows and relationships across the agency. The position of Senior Traffic Manager stands at the centre of our agency. You will be responsible for overseeing the efficiency, timeliness and prioritisation of all projects at the agency. This role is about seeing, anticipating, and evaluating the bandwidth of team members, projects, and budgets all while in motion. You must have the ability to work with Department Leads to ensure the successful workflow and completion of external and internal projects on differing deadlines and scales of projects. This role maintains and leads our internal agency workflow, defines process and organisation, ensures the highest quality of output, and brings flexibility and dedication to their work every day.

Role & Responsibilities

• Be the central point of contact for resource needs and requests.
• Manage flow of work through Creative, Strategy, Production & Data teams across multiple clients, campaigns and internal projects, ensuring tasks are completed on schedule and within the allocated budget.
• Allocate existing and confirmed future resources to existing & confirmed projects.
• Reschedule projects based on new or changing priorities.
• Identify resources needed to fulfil projects and help manage a pool of staff, contractors and freelancers, to assign the right talent to the right work.
• Identify any potential causes of delay early, and act to resolve any issues and help teams troubleshoot where necessary.
• Management of contractor database.
• Help identify, source and contract.
• Maintain relationships and build freelance roster.
• Work with freelancers and contractors and ensure they have the resources needed for their projects.
• Administer best practices in project management, including compliance with work orders and creative briefs and quality assurance.
• Facilitate Stand Up meetings and follow up actions.
• Report to management about the current workflow, and communicate any possible capacity issues.
• Manage the request intake from various sources, being able to prioritise the incoming work and understanding when to say ‘no’.
• Set and manage expectations and over-communicate to make sure everyone is on the same page.
• Continuously seek to improve systems, processes and online tools that enhance the smooth flow of work throughout the creative team and optimise creative output.

Requirements

• 6+ years of project or traffic management experience at a marketing or creative agency.
• Understanding of project management methodologies and processes, including timeline management, estimating, staffing and resource allocation.
• Initiative, communication and time management skills to consult stakeholders, juggle multiple projects and prioritise requests.
• Sense of teamwork to power through fast growth.
• Experience in managing a large volume of requests and quick considered prioritisation in a fast-paced environment.
• Constantly looking at ways to improve processes and efficiency and have implemented process change within an agency environment.

About Billion Dollar Boy

Billion Dollar Boy (BDB) is a global creator agency, using industry-leading tech solutions to deliver integrated, creator-led advertising and end-to-end campaign management. Founded in 2014, Billion Dollar Boy was among the first global influencer agencies and now has offices in London, New York and New Orleans. Since its inception, BDB has partnered with some of the world’s leading brands - including Heineken, King, Nintendo, PepsiCo and L’Oréal - connecting them with more than 10,000 vetted content creators. BDB client campaigns have been awarded at the Cannes Lions, Influencer Marketing Awards, Webby Awards, Shortys, The Drum Awards and Adweek.

Our Culture

Our mission is to redefine advertising by reflecting culture through the voices of creators, where creativity is democratized, and technology is the driving force behind impact. We champion equity and inclusion, and believe that diversity sparks creativity, problem-solving, and well-being. Along with fostering these values, BDB is committed to being the most innovative creator marketing agency in the world through initiatives like FiveTwoNine and Muse.

Our Values

We believe one of the biggest issues advertising agencies face is reputational. Our vision is to change that by setting a new standard of advertising with a greater social purpose, where creativity is democratised, and technology drives efficiency and effectiveness. Billion Dollar Boy has identified industry problems and potential solutions, leading to a set of Future Behaviours that should be adopted by every agency to positively change advertising as a whole:

• Work with brands, but on behalf of people - Brands are clients, but agencies must prioritise people’s interests, educating brands on consumer importance and acting on behalf of the people.
• Seek out less heard voices, act upon what they tell you - Diverse opinions and perspectives improve work and the world. Agencies must actively listen to and act on a broad range of voices.
• Be fair to everyone, then you’ll have nothing to hide - Agencies should ensure objective and transparent reward structures to promote equality.
• Treat your clients like friends and employees like best friends - Clients provide opportunities, but employees turn them into work. Agencies must prioritise employees' wellbeing.
• Solve problems with a curious mind - Creativity involves original ideas. Agencies should explore unproven solutions and take risks for better outcomes, even if things aren’t broken.
• Empower employees with a framework for freedom - Provide supportive structures without restrictions, allowing employees to make decisions and control their career progression within clear business parameters.

Equal Opportunities

We encourage employees to be open and confident and appreciate that every member of the team makes a vital difference. Billion Dollar Boy embraces equality, diversity and inclusion and will seek to promote these benefits in all of our business activities. When recruiting new employees or when affording our current employees with opportunities for promotion, it means that we will:

• Recruit, develop and retain the most talented people, regardless of their background and make best use of their talents;
• Not discriminate unlawfully against any person;
• Select the best person for the job in terms of qualifications and abilities.

This sets out our approach to equal opportunities and the avoidance of discrimination at work. A part of what we offer at BDB is a considerate suite of competitive benefits, which will be discussed with you throughout the interview process.