At a Glance
- Tasks: Lead our IT team and elevate our technology experience with innovative solutions.
- Company: Join a family-owned vehicle financing company undergoing exciting transformation.
- Benefits: Enjoy hybrid working, private medical, and a personal growth fund.
- Other info: Opportunity for career growth in a supportive and responsible environment.
- Why this job: Make a real impact on technology while supporting customers and staff.
- Qualifications: Experience in IT management and strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
Are you an IT Manager who's looking for a new challenge? Are you comfortable working to a 3rd line technical level? Does the idea of joining a company who are undergoing a genuinely exciting period of change and growth appeal?
As our new IT Manager, you'll help elevate our entire technology experience. You will lead our talented IT Operations team, shaping our software, hardware, infrastructure, and cloud systems to keep our business running smoothly and securely. This position is perfect for a technical expert who loves solving complex puzzles and translates business challenges into smart, practical tech solutions.
What You’ll Do:
- Provide hands-on technology support, taking ownership of 1st, 2nd, and 3rd line support for software, networks, hardware, and telephony.
- Oversee incident and problem management (both internally and via 3rd parties) to ensure critical systems remain highly available.
- Strictly adhere to and promote company GDPR and information security policies.
- Lead, develop, manage, and coach the IT team to build a high-performing department.
- Identify technology gaps, champion new solutions, and implement continuous improvements to the technology development lifecycle.
- Propose and implement new technologies that align with the company’s broader strategic goals.
- Ensure the resilience, availability, and security of the IT estate in strict compliance with ISO27001 and Cyber Essentials frameworks.
- Collaborate with the Cyber and Information Security Manager to identify risks, execute mitigations, and maintain compliance.
- Draft, update, and implement company-wide IT policies and operational procedures.
- Partner with the Transformation team and 3rd-party suppliers to ensure project changes and bug fixes meet SLA requirements.
- Build strong relationships with critical vendors to maximise value, service delivery, and system availability.
You're able to connect easily with stakeholders at all levels and are ready to understand and improve upon our current processes. We're looking for an analytical thinker who has worked in a similar role previously. This is a hybrid position; you'll need to be on-site 3-4 days per week plus 1 in 3 Saturday (9am - 4pm) on a rota basis.
We are a privately-run family owned vehicle financing Company based on the outskirts of Northampton. We focus on customers with non-standard credit profiles that may not fit the automated underwriting processes of other lenders. Our mission is to help get all our people, including customers and staff “where they need to be” by “putting them at the heart of everything we do”. We are entering an exciting phase of transformation and as a small company, this role will offer the successful candidate the opportunity to work across the whole customer journey cycle, and to directly see the impacts that they made.
Our values are:
- We are responsible – We are conscious of our impact on people and planet.
- We care about you – We are kind and compassionate with our customers and with each other.
- We work with you – We support financial wellbeing for our customers and the wider community.
The successful candidate will not only have a successful and fulfilling career with us but will also receive a fantastic range of benefits:
- Discretionary bonus scheme
- Electric Vehicle salary sacrifice scheme
- Pension salary sacrifice scheme
- Private Medical
- Income Protection
- Hybrid working
- Employee Assistance Programme
- Annual £200 personal growth fund
- Paid volunteering days
The recruitment process will involve obtaining information and/or exchanging it with the following organisations to assist with our pre-employment checks prior to interview:
- Credit Reference Agencies – to complete a soft credit check to understand your financial history.
- CIFAS – to check both National and Internal databases for fraudulent activity.
The successful candidate will be required to undergo a Basic DBS check to comply with our FCA compliance framework. A satisfactory Basic Disclosure showing no unspent convictions is a prerequisite for this position.
Billing Finance is an equal opportunities employer, and we understand that for some candidates to perform their best they may need some reasonable adjustments. If we can make your application journey with us more suitable for you, please do let us know and we will endeavour to help.
IT Manager in Northampton employer: Billing Finance
AJ Mackaness is an excellent employer that values its employees and fosters a supportive work culture. Located in Billing, Northamptonshire, we offer flexible working arrangements, a range of benefits including a discretionary bonus scheme and personal growth fund, and opportunities for professional development within our small, friendly team. Join us to enjoy a fulfilling career in a family-run business that prioritises employee well-being and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager in Northampton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Billing Finance values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Billing Finance might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Billing Finance!
✨Direct Apply to Billing Finance
Let's not forget to apply directly through the Billing Finance website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager in Northampton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Billing Finance.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Billing Finance. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Billing Finance
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
