Senior Monitoring & Risk Manager — Consumer Finance in Northampton

Have you previously managed a Compliance / Governance / Risk function within a financial services environment focussed on consumer finance? Are you highly analytical and curious with an appetite for continuous improvement? Does the idea of joining a company who are undergoing a genuinely exciting period of change and growth appeal?

About the Role

Due to expansion, we’re now looking for a Monitoring and Risk Manager to join us. We’ve ambitions to grow to be a UK lender of choice, so this is a pivotal role for us, and this is an exciting opportunity for someone with experience of managing a Compliance / Governance / Risk function within consumer finance. Reporting to our Head of Compliance and Risk, you’ll be responsible for two key areas within the function; firstly, you’ll manage the monitoring activities across our customer facing operations; ensuring key risk areas are identified and pragmatic recommendations are provided and secondly, you’ll manage the day to day running of our risk management programmes across functional and operational departments.

What You’ll Do

• Develop, maintain and perform our Compliance Monitoring Plan (CMP) in conjunction with other Compliance and Risk colleagues.
• Work with our internal Data & Analytics team to develop data-driven insights for both internal use by the Senior Leadership Team.
• Act as a business partner with Operations to ensure the ongoing embedding of Consumer Duty.
• Conduct risk-based thematic reviews to ensure adherence to internal policy and regulation.
• Take responsibility for providing high quality reports to senior stakeholders and communicate key findings to business management team.
• Engage with internal stakeholders to report findings and measure progress of actions, escalating overdues.
• Support the ongoing management of the business risk management framework including the development and maintenance of departmental risk registers and key controls.
• Implement effective third-party oversight activities for deployment by Operations, with oversight and effectiveness monitoring in the second line.
• Work with the business functions to develop and enhance key risk indicators.
• Oversee the running and ongoing development of the incident process including root cause and remediation in conjunction with relevant stakeholders.
• Oversee the management of the business Document Control framework and support the Head of Compliance and Risk in identification and remediation of policy gaps.
• Support with the preparation and delivery of the quarterly Risk, Regulation, and Policy Committee.
• Carrying out risk assessments including data privacy impact assessments (DPAIs) for new projects.

Your Working Style and Experience

You’re a highly organised individual who can prioritise tasks and has experience of producing detailed written reports and developing / manipulating data for various meetings / committees including up to Board level. With a curious and enquiring approach, you’ve an appetite to understand business issues and continuously seek to improve and identify new ways of working and have the ability to review and develop reporting approaches to provide useful management information to our leadership team.

About Billing Finance

We are a privately-run, family-owned vehicle financing Company based on the outskirts of Northampton who are in an exciting phase of Transformation. We focus on customers with non-standard credit profiles that may not fit the automated underwriting processes of other lenders. Our mission is to help get all our people, including customers and staff “where they need to be” by “putting them at the heart of everything we do”.

Our Values

• We are responsible – We are conscious of our impact on people and planet.
• We care about you – We are kind and compassionate with our customers and with each other.
• We work with you – We support financial wellbeing for our customers and the wider community.

The successful candidate will not only have a successful and fulfilling career with us but will also receive a fantastic range of benefits:

• Discretionary bonus scheme.
• Electric Vehicle salary sacrifice scheme.
• Pension salary sacrifice scheme.
• Private Medical.
• Income Protection.
• Employee Assistance Programme.

Recruitment Process

The recruitment process will involve obtaining information and/or exchanging it with the following organisations to assist with our pre-employment checks prior to interview:

• Credit Reference Agencies – to complete a soft credit check to understand your financial history.
• CIFAS – to check both National and Internal databases for fraudulent activity.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found here.

To complete these checks, you will be asked to provide your address history for the past six years, along with your full name and date of birth. The successful candidate will be required to undergo a Basic DBS check to comply with our FCA compliance framework. A satisfactory Basic Disclosure showing no unspent convictions is a prerequisite for this position. We may also ask for proof of your right to work status or evidence of any qualification or experience prior to being offered employment. Further information on how we collect and use your data during the recruitment process can be found in our Privacy Policy here.

Billing Finance is an equal opportunities employer, and we understand that for some candidates to perform their best they may need some reasonable adjustments. If we can make your application journey with us more suitable for you, please do let us know and we will endeavour to help.