Data Analytics Manager — Lead Insights & Transformation in Northampton

Are you an inquisitive Data Analytics Manager who can explain complex technical processes to non-technical audiences? Have you previously mentored, managed and guided a team of Analysts? Does the idea of joining a company who are undergoing a genuinely exciting period of change and growth appeal?

About the Role. We’re now looking for a Data Analytics Manager to join us in a unique opportunity to shape our expanding data analytics function during a period of Transformation and Change. In this role, you’ll play a crucial part in driving our data analytics capabilities and will provide actionable insights to guide strategic decisions and operational processes. You’ll work autonomously to analyse complex datasets, create sophisticated data models, and develop comprehensive insights that not only report on but also actively shape our operational workflows.

What You’ll Do:

• Lead our team of Data Analysts, ensuring that they continue to be motivated and engaged members of the team.
• Own and shape our Data Analytics capabilities including defining processes and ownership of reporting.
• Liaise with the Senior Leadership and Management Team to collate, assure, and publish standard reporting and ad-hoc reports and analysis.
• Deliver proficient analytics and insights to different parts of the business.
• Use the appropriate analytic tool and method to resolve requests and any problems that may arise.
• Direct yourself, and your team, learning to stay informed of emerging data tools.
• Work closely with all internal teams to understand their data and goals to deliver optimal solutions.
• Present and promote your work to the wider business to enable data-informed choices.
• Maintain dashboards and deliver people data to stakeholders across the business, ensuring stakeholder management from conception to completion (ongoing reporting).
• Adopt a never stop learning attitude, and empower and develop others with changes in reporting technology and market trends.
• Work cross-functionally within the business on projects as required to deliver continuous improvement (for example data related Transformation streams).

Your Working Style and Experience:

You’ve a curious, self-driven mindset and are eager to learn and enjoy making an impact. As a natural collaborator, you’ll lead with a proactive mindset and will work cross functionally with the business. You’ll balance quality and speed and will be able to find the balance of detail, with strategic big-picture thinking. You’ll use your experience of developing measurement frameworks to quantify business impacts and strong technical skills including SQL, BigQuery and data visualisation tools. You’re skilled at translating findings into clear recommendations by identifying root causes and if you’ve got experience in product analytics, A/B testing, or metrics analysis, that would be a plus!

About Billing Finance: We are a privately‑run family owned vehicle financing Company based on the outskirts of Northampton. We focus on customers with non‑standard credit profiles that may not fit the automated underwriting processes of other lenders. Our mission is to help get all our people, including customers and staff “where they need to be” by “putting them at the heart of everything we do”. We are entering an exciting phase of transformation and as a small company, this role will offer the successful candidate the opportunity to work across the whole customer journey cycle, and to directly see the impacts that they made.

Our values are:

• We are responsible – We are conscious of our impact on people and planet.
• We care about you – We are kind and compassionate with our customers and with each other.
• We work with you – We support financial wellbeing for our customers and the wider community.

The successful candidate will not only have a successful and fulfilling career with us but will also receive a fantastic range of benefits:

• Discretionary bonus scheme.
• Electric Vehicle salary sacrifice scheme.
• Pension salary sacrifice scheme.
• Private Medical.
• Income Protection.
• Employee Assistance Programme.

The successful candidate will be required to undergo a Basic DBS check to comply with our FCA compliance framework. A satisfactory Basic Disclosure showing no unspent convictions is a prerequisite for this position. We may also ask for proof of your right to work status or evidence of any qualification or experience prior to being offered employment.

Billing Finance is an equal opportunities employer, and we understand that for some candidates to perform their best they may need some reasonable adjustments. If we can make your application journey with us more suitable for you, please do let us know and we will endeavour to help.