At a Glance
- Tasks: Install, service, and repair innovative water systems for happy customers.
- Company: Join Billi UK, a leader in filtered water solutions.
- Benefits: Competitive pay, tools provided, and opportunities for overtime.
- Other info: Dynamic role with potential for career growth in London.
- Why this job: Be a brand ambassador while working with cutting-edge technology.
- Qualifications: Good communication skills and a valid UK driving licence required.
The predicted salary is between 20000 - 30000 £ per year.
Billi UK prides itself on being the leading designer and manufacturer of boiling, chilled, still and sparkling filtered water systems. Our Field Service Technicians install, service, and repair our taps in our customers’ premises ensuring that they are delighted in their decision to purchase from Billi and would recommend us to others. This role is based in London - SE.
Key Accountabilities
- Installation, servicing and repair of tap units in line with customer needs
- Manage workload to meet a defined daily schedule
- Manage stock and inventory to ensure availability of units and parts to complete assigned tasks
- Ensure technical knowledge is kept up to date and all mandatory health and safety training is completed and recorded appropriately
- Monday to Friday; 40 hours per week (excludes one hour a day for travelling to and from your home location to site)
- Coverage: London / SE
- Opportunity for overtime work on weekends to fulfil customer and business needs
- Possible nights away by arrangement
- You will be provided with hand tools, uniform and a van (for the use of business purposes)
- Work will be London-based (SE)
Person Specification
- Good communication verbally and electronically is essential, in English
- Experience of diagnosis and resolution of technical products issues
- Use of hand tools including but not limited to Drill, Jigsaw, Test tools such as multi meter
- Full and valid UK driving licence (manual) with no more than 6 points (none of which are for dangerous or careless driving)
- Minimum 3 years driving experience
- Good with communicating with customers
- Customer focused: you will be a brand ambassador for Billi UK
- Able to carry out some heavy lifting, in line with full manual handling training
- Comfortable to have a DBS check upon commencement of role
- You may be required to complete high level security checks for site access
- Have the right to work in the United Kingdom
Desirable Requirements
- CSCS card
- WRAS approved
- A good understanding of electrical components, functionality and testing
- Use of a multimeter
Trainee Field Service Technician employer: Billi UK LLP
Billi UK is an exceptional employer, offering a dynamic work environment for Trainee Field Service Technicians in London. With a strong focus on employee development, we provide comprehensive training and opportunities for growth within the company, alongside a supportive culture that values customer satisfaction and teamwork. Our employees enjoy competitive benefits, including a company van, tools, and the chance to earn overtime, making Billi UK a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Field Service Technician
✨Get Hands-On at Local Events
Dive into local trade fairs or community workshops where you can meet seasoned professionals. It’s a great way to shake hands, ask questions, and even catch the eye of potential employers while showing off your eagerness to learn!
✨Connect with Industry Apprenticeship Schemes
Look for apprenticeship programmes in your area, as many skilled-trades companies, like those in construction or engineering, seek trainees directly through these channels. This is often a foot-in-the-door opportunity, and they value your willingness to jump in!
✨Use Social Media to Showcase Your Skills
Create a platform on social media where you can share short videos or posts about your projects or any related DIY tasks you’ve tackled. It’s a fun way to demonstrate your passion and can attract the attention of local businesses like Billi UK LLP looking for fresh talent.
✨Don’t Overlook Informal Networking
Chatting with friends, family, or acquaintances can sometimes lead to hidden opportunities. Let them know you’re on the hunt for a trainee role in skilled trades, and you might stumble upon a lead you’d never have found elsewhere!
We think you need these skills to ace Trainee Field Service Technician
Some tips for your application 🫡
Show Off Your Skills!:When applying for a trainee position in skilled trades, make sure to highlight any relevant hands-on experience you've got, even if it’s just from school or hobbies. We want to see how you've used tools and techniques related to the trade, so don’t be shy about mentioning those specific skills!
Let Your Passion Shine Through:In your cover letter, share your genuine interest in the skilled trade you're applying for. Talk about why you chose this path and what excites you about working with Billi UK LLP. Passion can go a long way, especially as a trainee where you're eager to learn and grow!
Certificates Matter!:If you have any certifications relevant to the skilled trades, like health and safety or specific training courses, definitely include them with your application. They can set you apart and show that you’re committed to your professional development right from the start.
Tidy Up That CV:Keep your CV clear and easy to read. Focus on your education, any hands-on experience, and relevant projects or apprenticeships. Remember to format it nicely and keep it to one page if possible, as we’ll appreciate a concise overview that gets straight to the point!
How to prepare for a job interview at Billi UK LLP
✨Get Your Tools Ready
Think about the specific tools or techniques you'll be using in the skilled trades. If you're applying for a trainee role, you might not need to be a master, but showing that you’ve got basic knowledge of the tools and materials relevant to the job will set you apart. Maybe even bring along some photos or examples of your work if you've had any hands-on experience.
✨Know Your Safety Standards
Safety is a big deal in skilled trades, so be prepared to discuss regulations or safety measures specific to your field. They might throw some situational questions at you regarding safety practices, so think about any protocols you’ve learned. Showing you're safety-conscious will make a great impression!
✨Be Ready for Practical Scenarios
During your interview, expect some practical tests or scenario-based questions. Interviewers love to know how you’d solve real-world problems on the job site. Practise explaining your thought process clearly; it demonstrates how you think on your feet—and this is crucial for a trainee role!
✨Show Your Enthusiasm to Learn
As a trainee, showcasing your eagerness to learn is key. Highlight any experience or courses you’ve done related to the trades, even if informal. Talk about why you’re passionate about this line of work—your motivation will come across clearly and convince them you’re the right fit for the team at Billi UK LLP.
