At a Glance
- Tasks: Join our breakfast team to serve delicious food and create memorable guest experiences.
- Company: Historic 4-star hotel in Shakespeare's countryside with a focus on relaxation and hospitality.
- Benefits: Free meals, leisure club membership, travel discounts, and employee assistance programme.
- Other info: Perfect for early risers who thrive in a fast-paced, team-oriented setting.
- Why this job: Kickstart your career in hospitality while enjoying a vibrant work environment and flexible shifts.
- Qualifications: Customer-focused attitude; experience preferred but not essential as training is provided.
The predicted salary is between 12.71 - 12.71 £ per hour.
- Breakfast Team Member - Birmingham Breakfast Team Member
- 12.71 per hour
- Location Description
Billesley Manor Hotel & Spa is a historic 4-star country house hotel set within 11 acres of landscaped gardens in the heart of Shakespeare's countryside.
Steeped in heritage and closely linked to William Shakespeare, the manor blends traditional charm with modern comfort, offering stylish bedrooms, a tranquil spa and wellness facilities, and a relaxing countryside setting.
Its rich history, beautiful grounds, and focus on relaxation and hospitality provides a unique experience for both leisure and business guests.
Job Description
We are looking for a friendly, enthusiastic, and customer-focused Food & Beverage Assistant to join our hotel team.
If you enjoy delivering excellent service, working in a fast-paced environment, and creating memorable experiences for guests, we'd love to hear from you.
This role is part of the breakfast team with shifts starting from 5.30am. Weekend availability needed.
Key Responsibilities
- Welcome guests in a warm and professional manner.
- Take food and beverage orders accurately and efficiently.
- Serve food and drinks to a high standard.
- Set up and clear tables, ensuring all dining areas are clean and well-presented.
- Prepare beverages, including tea, coffee, and bar drinks (where applicable).
- Process payments and operate the till/POS system.
- Follow food hygiene, health and safety, and company procedures.
- Assist with breakfast, lunch, dinner, conferences, banquets, and special events as required.
- Work collaboratively with the kitchen and wider hotel team to deliver exceptional guest service.
What We're Looking For
- Previous experience in hospitality or food and beverage is preferred but not essential, as full training will be provided.
- Excellent communication and customer service skills.
- A positive attitude with a willingness to learn.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Strong teamwork skills and a professional appearance.
- Ability to remain calm and efficient in a busy environment.
- Troo Benefits
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
- Free Leisure Club Membership: Because we know your well being is important,
- Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels.
- Explore by
- Marriott
Bonvoy: Take advantage of fantastic Team Member travel rates across Marriott International hotels worldwide, as well as discounts on food and beverage, spa treatments, and retail.
- Refer a
- Friend
Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
- Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
- Employee
- Assistance
Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
Consider it your trusty sidekick in times of need.
Breakfast Team Member - Birmingham in Stratford-upon-Avon employer: Billesley Manor Hotel & Spa
Billesley Manor Hotel & Spa is an exceptional employer that values its team members, offering a supportive and dynamic work environment where loyalty and integrity are at the forefront. Employees benefit from opportunities for growth within the hospitality industry, all while working in a stunning historic setting that enhances the overall experience. Join us to be part of a dedicated team that prides itself on excellence and delivering outstanding service to our guests.
Contact Details:
Billesley Manor Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Team Member - Birmingham in Stratford-upon-Avon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Billesley Manor Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Billesley Manor Hotel & Spa
Don't be shy about reaching out to Billesley Manor Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Breakfast Team Member - Birmingham in Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Billesley Manor Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Billesley Manor Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
