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- Tasks: Deliver world-class spa treatments and ensure guests feel rejuvenated and cared for.
- Company: Join a luxury spa team at Billesley Manor Hotel & Spa.
- Benefits: Enjoy competitive pay, food discounts, pension scheme, and free meals on duty.
- Other info: Collaborative team culture with opportunities for long service rewards.
- Why this job: Be part of a wellness-focused environment and make a real difference in guests' lives.
- Qualifications: NVQ Level 3 qualified Spa Therapist with a passion for guest experience.
Are you passionate about wellness, exceptional guest care, and delivering world‑class treatments? We’re looking for a Spa Therapist to join our professional and friendly spa team. As a Spa Therapist, you’ll embody trust, reliability, and excellence — ensuring every guest receives a memorable and rejuvenating experience. Your warmth, professionalism, and high standards will reflect our spa’s commitment to luxury and wellbeing.
What You’ll Do
- Perform a range of spa treatments to the highest professional standard, ensuring each guest feels cared for and receives the appropriate aftercare advice.
- Recommend suitable products to guests, highlighting your top three suggestions to enhance their experience and continue their wellness journey at home.
- Support the efficient running of spa operations, maximising treatment room occupancy and ensuring therapist schedules are well managed.
- Maintain immaculate cleanliness and presentation across all treatment rooms and spa areas, replenishing amenities throughout the day.
- Ensure all health and safety procedures are followed at all times, maintaining a safe environment for both guests and colleagues.
- Assist in managing bookings and guest information accurately, ensuring a seamless experience from start to finish.
- Contribute to a culture of care, collaboration, and professionalism within the spa team.
About You
- A qualified and confident Spa Therapist (NVQ Level 3, or equivalent).
- Passionate about wellness, guest experience, and luxury service.
- Reliable, professional, and committed to maintaining the highest standards.
- Positive, approachable, and a supportive team player.
- Skilled in recommending treatments and retail products to enhance guest wellbeing.
Troo Benefits
- Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
- Fantastic Food & Beverage Discounts: Enjoy mouthwatering discounts at our partnered restaurants and bars.
- Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme.
- Long Service Incentives: Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
- Meals on Duty: Fuel your success with free meals on duty.
Spa Therapist- Casual Contract - Birmingham employer: Billesley Manor Hotel & Spa
Contact Detail:
Billesley Manor Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist- Casual Contract - Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the wellness industry. They might know about openings or can put in a good word for you. Don’t be shy; people love to help!
✨Tip Number 2
Show up in person! If you’re near Billesley Manor Hotel & Spa, pop in and introduce yourself. A friendly face can make a lasting impression, and you might even get a chance to chat with the hiring manager.
✨Tip Number 3
Prepare for interviews by practising common questions related to spa treatments and guest care. We want you to shine, so think about how you can showcase your passion for wellness and luxury service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates right there, making it super easy for us to connect.
We think you need these skills to ace Spa Therapist- Casual Contract - Birmingham
Some tips for your application 🫡
Show Your Passion: Let your love for wellness and guest care shine through in your application. We want to see how you embody trust and excellence, so share any relevant experiences that highlight your commitment to delivering world-class treatments.
Tailor Your CV: Make sure your CV reflects the skills and qualifications we’re looking for. Highlight your NVQ Level 3 or equivalent, and don’t forget to mention your experience with recommending treatments and products that enhance guest wellbeing.
Be Professional Yet Approachable: In your written application, strike a balance between professionalism and warmth. We’re looking for someone who is not only reliable and committed but also positive and approachable, so let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better, so don’t hesitate to hit that apply button!
How to prepare for a job interview at Billesley Manor Hotel & Spa
✨Know Your Treatments
Before the interview, brush up on the various spa treatments you’ll be expected to perform. Be ready to discuss your favourite treatments and why they’re beneficial for guests. This shows your passion for wellness and your expertise in the field.
✨Showcase Your Guest Care Skills
Prepare examples of how you've provided exceptional guest care in previous roles. Think about specific situations where you went above and beyond to ensure a memorable experience. This will highlight your commitment to luxury service and professionalism.
✨Familiarise Yourself with Products
Research the products used at the spa and be prepared to recommend your top three. Discuss how these products can enhance the guest experience and support their wellness journey at home. This demonstrates your knowledge and ability to connect with clients.
✨Emphasise Team Collaboration
Be ready to talk about your experience working in a team environment. Share examples of how you’ve contributed to a positive culture and collaborated with colleagues to ensure smooth operations. This aligns with the spa’s values of care and professionalism.