Luxury Front Desk & Guest Experience Specialist
Luxury Front Desk & Guest Experience Specialist

Luxury Front Desk & Guest Experience Specialist

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests and ensure a memorable experience at our luxury venue.
  • Company: Join a prestigious hospitality venue known for exceptional service.
  • Benefits: Enjoy a pension scheme, discounts on food, beverages, and travel.
  • Why this job: Be the face of luxury hospitality and create unforgettable guest experiences.
  • Qualifications: Strong communication skills and a passion for hospitality.
  • Other info: Exciting opportunities for career growth in a vibrant environment.

The predicted salary is between 28800 - 43200 £ per year.

A luxury hospitality venue in the UK is seeking a friendly and outgoing Receptionist to enhance guest experiences.

  • Key responsibilities include welcoming guests, handling check-ins and check-outs, and maintaining service standards.
  • Previous experience in hospitality is preferred.
  • The position offers attractive benefits such as a pension scheme, food and beverage discounts, and exclusive travel discounts for employees.
  • If you possess strong communication skills and enthusiasm, we want to hear from you!

Luxury Front Desk & Guest Experience Specialist employer: Billesley Manor Hotel & Spa

Join our luxury hospitality venue in the UK, where we pride ourselves on creating exceptional guest experiences and fostering a supportive work environment. With attractive benefits including a pension scheme, food and beverage discounts, and exclusive travel perks, we are committed to your professional growth and well-being. Our friendly and dynamic team culture ensures that every employee feels valued and empowered to excel in their role.
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Contact Detail:

Billesley Manor Hotel & Spa Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury Front Desk & Guest Experience Specialist

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.

✨Tip Number 2

Practice your pitch! When you get the chance to meet potential employers, be ready to share your passion for guest experiences and why you’d be a great fit. A confident and enthusiastic introduction can really set you apart.

✨Tip Number 3

Show off your personality! In hospitality, being friendly and outgoing is key. During interviews or networking events, let your genuine enthusiasm shine through. Remember, they’re looking for someone who can enhance the guest experience!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to show your interest in joining our team directly.

We think you need these skills to ace Luxury Front Desk & Guest Experience Specialist

Customer Service Skills
Communication Skills
Hospitality Experience
Check-in and Check-out Procedures
Service Standards Maintenance
Friendly and Outgoing Personality
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and outgoing nature shine through. We want to see your enthusiasm for hospitality, so don’t be afraid to inject a bit of your personality into your cover letter!

Highlight Relevant Experience: If you've got previous experience in hospitality, make sure to showcase it! We love seeing how your past roles have prepared you for this position, so mention any relevant skills or responsibilities that align with what we’re looking for.

Tailor Your Application: Take the time to tailor your CV and cover letter to our job description. Use keywords from the posting, like 'guest experience' and 'service standards', to show us you understand what we value at StudySmarter.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Billesley Manor Hotel & Spa

✨Know the Venue Inside Out

Before your interview, take some time to research the luxury hospitality venue. Familiarise yourself with its history, values, and unique offerings. This will not only impress your interviewers but also help you tailor your answers to align with their service standards.

✨Showcase Your Communication Skills

As a Receptionist, strong communication is key. During the interview, practice clear and confident speech. Use examples from your previous experience to demonstrate how you've effectively communicated with guests and handled any challenges that arose.

✨Emphasise Your Guest Experience Focus

Highlight your passion for enhancing guest experiences. Share specific instances where you went above and beyond for a guest in your past roles. This will show that you understand the importance of creating memorable moments in luxury hospitality.

✨Dress to Impress

First impressions matter, especially in a luxury setting. Dress smartly and professionally for your interview. This not only reflects your understanding of the industry but also shows respect for the opportunity and the company’s standards.

Luxury Front Desk & Guest Experience Specialist
Billesley Manor Hotel & Spa
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