At a Glance
- Tasks: Supervise food and beverage operations while leading and training a dynamic team.
- Company: Join the historic Billesley Manor Hotel & Spa, part of the Marriott Tribute Portfolio.
- Benefits: Enjoy free meals, leisure club membership, travel discounts, and more!
- Other info: Flexible hours and excellent career growth opportunities await you!
- Why this job: Be a key player in delivering outstanding customer service in a beautiful setting.
- Qualifications: Experience in food and beverage supervision with strong leadership skills.
The predicted salary is between 27000 - 30000 £ per year.
We are seeking an experienced and motivated Restaurant Supervisor to join our team at the Billesley Manor Hotel and Spa. This is an excellent opportunity for someone with strong leadership skills and a passion for delivering outstanding customer service.
Key Responsibilities
- Supervise daily food and beverage operations
- Lead, train, and motivate service staff
- Ensure excellent customer service standards are maintained
- Monitor stock levels and place orders when required
- Ensure health, safety, and hygiene standards are met
- Handle customer queries and resolve issues professionally
- Support management in achieving sales and service targets
What we're looking for
- Previous experience in a food and beverage supervisory role
- Strong leadership and communication skills
- Excellent customer service focus
- Ability to work under pressure in a fast-paced environment
- Good knowledge of food safety and hygiene standards
- Flexible availability, including weekends and holidays
Troo Benefits
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
- Free Leisure Club Membership: Because we know your well-being is important.
- Food & Beverage Discounts: Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates: Exclusive access to unbeatable travel discounts at our hotels.
- Explore by Marriott Bonvoy: Fantastic Team Member travel rates across Marriott International hotels worldwide.
- Refer a Friend Scheme: Share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
- Long Service Incentives: Special rewards and recognition for your loyalty over the years.
- Employee Assistance Programme: Support and guidance when life throws its curveballs.
Restaurant Supervisor - Birmingham employer: Billesley Manor Hotel & Spa
At Billesley Manor Hotel & Spa, we pride ourselves on being an exceptional employer that values our team members' growth and well-being. With a rich history and a stunning location, we offer a supportive work culture, competitive benefits including free meals, leisure club membership, and exclusive travel discounts, as well as opportunities for professional development in the hospitality industry. Join us to be part of a dedicated team that celebrates individuality and delivers outstanding service in a unique setting.
Contact Details:
Billesley Manor Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor - Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a Restaurant Supervisor role or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're near Birmingham, pop into local restaurants or hotels and ask about openings. A friendly face can make a lasting impression, and it shows your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Restaurant Supervisor - Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your passion for delivering outstanding customer service and leading a team. Share specific examples of how you've excelled in similar roles.
Tailor Your CV:Make sure your CV is tailored to the Restaurant Supervisor position. Highlight your previous experience in food and beverage supervisory roles, and don’t forget to mention your leadership skills and ability to work under pressure. We love seeing relevant experience!
Be Professional Yet Approachable:While we appreciate professionalism, don’t be afraid to let your personality come through in your application. We’re looking for someone who can connect with both staff and customers, so a friendly tone can go a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our team at Billesley Manor Hotel & Spa!
How to prepare for a job interview at Billesley Manor Hotel & Spa
✨Know the Venue Inside Out
Before your interview, take some time to research Billesley Manor Hotel & Spa. Familiarise yourself with its history, values, and the unique offerings it provides. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate staff and maintain high service standards, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Excellence
Customer service is at the heart of this role. Think of specific instances where you've gone above and beyond for a customer. Share these stories during your interview to highlight your commitment to outstanding service and your ability to handle queries professionally.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Practice responses to common situations in a restaurant setting, such as dealing with a dissatisfied customer or managing stock shortages. This will show that you're ready to tackle challenges head-on.
