At a Glance
- Tasks: Lead a passionate team to deliver exceptional dining experiences in a historic hotel.
- Company: Join the TROO Hospitality family at Billesley Manor Hotel & Spa.
- Benefits: Enjoy free meals, leisure club membership, and exclusive travel discounts.
- Other info: Flexible hours with opportunities for career growth and employee support.
- Why this job: Make a real impact in hospitality while working in a stunning countryside setting.
- Qualifications: Experience in restaurant management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Billesley Manor Hotel & Spa is a historic 4-star country house hotel set within 11 acres of landscaped gardens in the heart of Shakespeare’s countryside. Steeped in heritage and closely linked to William Shakespeare, the manor blends traditional charm with modern comfort, offering stylish bedrooms, a tranquil spa and wellness facilities, and a relaxing countryside setting. Its rich history, beautiful grounds, and focus on relaxation and hospitality provides a unique experience for both leisure and business guests.
We are looking for an experienced and passionate Restaurant Manager to lead our food and beverage team. This is an exciting opportunity for a hospitality professional who thrives on delivering exceptional guest experiences, developing high-performing teams, and driving operational excellence. As Restaurant Manager, you will be responsible for the smooth day-to-day running of our restaurant, ensuring outstanding service standards, maximising revenue opportunities, and creating memorable dining experiences for our guests.
What You'll Be Doing
- Managing the daily operation of the hotel restaurant and associated dining services.
- Leading, motivating, and developing a team of restaurant and bar staff.
- Ensuring exceptional customer service and guest satisfaction at all times.
- Managing staff rotas, recruitment, training, and performance.
- Monitoring sales, labour costs, and departmental budgets.
- Maintaining high standards of cleanliness, food safety, and health & safety compliance.
- Handling guest feedback and resolving issues professionally and efficiently.
- Working closely with the Head Chef and senior management team to deliver a first-class dining experience.
What We're Looking For
- Previous experience as a Restaurant Manager or Assistant Restaurant Manager within a hotel or quality restaurant environment.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Commercial awareness with experience managing costs and budgets.
- A hands-on approach and the ability to perform well under pressure.
- Knowledge of food safety, health and safety, and hospitality best practices.
- Flexibility to work evenings, weekends, and public holidays when required.
Troo Benefits
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
- Free Leisure Club Membership: Because we know your well-being is important.
- Food & Beverage Discounts: Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates: Exclusive access to unbeatable travel discounts at our hotels.
- Explore by Marriott Bonvoy: Fantastic Team Member travel rates across Marriott International hotels worldwide.
- Refer a Friend Scheme: Share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
- Long Service Incentives: Special rewards and recognition for your loyalty over the years.
- Employee Assistance Programme: Support and guidance when life throws its curveballs.
Restaurant Manager - Birmingham employer: Billesley Manor Hotel & Spa
At Billesley Manor Hotel & Spa, we pride ourselves on being an exceptional employer that values our team members' growth and well-being. With a focus on delivering outstanding guest experiences in a stunning countryside setting, we offer a supportive work culture, comprehensive benefits including free meals and leisure club membership, and unique travel discounts through Marriott International. Join us to thrive in your career while enjoying the rich heritage and charm of our historic venue.
Contact Details:
Billesley Manor Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager - Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Billesley Manor Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Billesley Manor Hotel & Spa
Don't be shy about reaching out to Billesley Manor Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager - Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Billesley Manor Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Billesley Manor Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
