At a Glance
- Tasks: Lead and inspire a team to elevate guest experiences and drive hotel success.
- Company: Billesley Manor Hotel & Spa, a historic luxury hotel in Warwickshire.
- Benefits: Pension scheme, employee discounts, meals on duty, and long service incentives.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
Billesley Manor Hotel & Spa is a luxury 4* hotel steeped in history. Set in 11 acres of Warwickshire parkland, the grade II listed building hosted William Shakespeare in 1599 with its heritage dating back to 1327.
The Role
We are seeking an experienced General Manager to lead and inspire our team, elevate guest experiences, and drive financial performance. As the General Manager, you will be the driving force behind the success of the hotel. You will oversee all operations, ensuring that our guests receive exceptional service while maintaining high standards of efficiency and profitability. This role requires a strong leader with a passion for hospitality, sustainability, a keen eye for detail, and a commitment to delivering an unforgettable and inspirational experience.
Key Responsibilities
- Oversee day-to-day operations across hotel functions (rooms, F&B, spa, events, maintenance, housekeeping)
- Develop and execute revenue growth strategies, pricing, and promotional partnerships
- Manage budgeting, forecasting, and cost control to ensure profitability
- Set and uphold high standards of guest service, handling concerns promptly and personally
- Lead and nurture a high-performing team, including recruitment, development, performance management, and fostering a positive culture
- Maintain product consistency and implement quality control procedures
- Ensure full compliance with health, safety, licensing, and regulatory standards
- Ensure full compliance to brand standards
- Cultivate relationships with local businesses, travel agents, and the community
- Deliver regular performance reports on financials, occupancy, and guest satisfaction metrics
Role Requirements
- Previous experience in the hospitality industry as a General Manager or similar role
- Great leadership skills with the ability to inspire others
- Strong business and financial acumen, with a passion for team and guests
- An ability to influence and negotiate at all levels
- Knowledge & understanding of all department operations
- Understanding of the hospitality industry, including current demands & trends would be an advantage
Troo Benefits
- Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
- Heroic Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
- Fantastic Food & Beverage Discounts: Enjoy mouthwatering discounts at our partnered restaurants and bars.
- Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts.
- Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme.
- Long Service Incentives: Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
- Meals on Duty: Fuel your success with free meals on duty.
General Manager - Birmingham employer: Billesley Manor Hotel & Spa
Billesley Manor Hotel & Spa is an exceptional employer that values its team members, offering a supportive and dynamic work environment where loyalty and integrity are at the forefront. Employees benefit from opportunities for growth within the hospitality industry, all while working in a stunning historic setting that enhances the overall experience. Join us to be part of a dedicated team that prides itself on excellence and delivering outstanding service to our guests.
Contact Details:
Billesley Manor Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local business groups, or even hit up social media platforms like LinkedIn. The more people you know, the better your chances of landing that General Manager role.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share stories about how you've inspired teams and improved guest experiences. We want to see your passion for hospitality shine through!
✨Tip Number 3
Research the hotel! Before any interviews, dive deep into Billesley Manor Hotel & Spa's history and values. Knowing the ins and outs will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, don’t hesitate – hit that apply button and let’s get started on this journey together!
We think you need these skills to ace General Manager - Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your leadership experience and any relevant achievements in the hospitality industry. We want to see how you can elevate guest experiences and drive financial performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for hospitality and your understanding of the current trends in the industry. Let us know why you're the perfect fit for our team at Billesley Manor Hotel & Spa.
Showcase Your Leadership Skills:In both your CV and cover letter, emphasise your leadership skills. We’re looking for someone who can inspire a high-performing team, so share examples of how you've successfully managed and developed teams in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Billesley Manor Hotel & Spa
✨Know Your Hotel History
Familiarise yourself with the rich history of Billesley Manor Hotel & Spa. Understanding its heritage and significance will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you inspire teams. Think of specific examples where you've successfully led a team in the hospitality sector, focusing on how you foster a positive culture and drive performance.
✨Demonstrate Financial Acumen
Be ready to talk about your experience with budgeting, forecasting, and revenue growth strategies. Bring examples of how you've managed costs effectively while maintaining high service standards, as this is crucial for the General Manager role.
✨Engage with Local Community Insights
Research local businesses and community connections that could benefit the hotel. Showing that you understand the importance of these relationships and have ideas for partnerships can set you apart from other candidates.
