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- Tasks: Lead the design and delivery of innovative training programmes for driving instructors.
- Company: Join an award-winning driving school with a strong commitment to quality education.
- Benefits: Competitive salary, pension scheme, free fitness classes, and company events.
- Why this job: Shape the future of instructor education and make a real impact in the industry.
- Qualifications: Experience in training leadership and a background in regulated environments.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
The predicted salary is between 48000 - 84000 ÂŁ per year.
Location: Hybrid / Ripon-based (with national travel as required)
Reports to: CEO
Direct Reports: Training Managers, Trainers, Content and Programme Leads
Role Purpose
The Head of Training & Education is responsible for the design, quality, delivery and commercial performance of Bill Plant’s national instructor training Academy and training ecosystem. This role owns the end-to-end trainee journey, from enrolment through qualification and beyond including supporting CPD and training programmes for ADIs. The successful candidate will ensure that Bill Plant produces safe, professional, commercially viable instructors, while protecting brand standards and regulatory integrity.
Key Accountabilities
- Training Strategy and Standards
- Own and evolve the national training framework for instructor qualification and development
- Define and protect standards of competence, readiness and progression
- Ensure consistency of outcomes across scale, channels and trainers
- Act as senior guardian of quality vs throughput decisions
- Trainee Journey Ownership
- Design and manage a clear, structured trainee pathway, including enrolment, learning phases, assessment gateways and qualification readiness
- Reduce drop-off through engagement, clarity and pacing
- Ensure training is rigorous, supportive and commercially realistic
- Digital Learning and Product Development
- Own the digital training roadmap, including online courses, video content, app-based learning and paid digital products
- Ensure learning design supports engagement, retention and measurable trainee and learner progress
- Work closely with Marketing and Tech teams
- Regulatory and Quality Assurance
- Maintain alignment with DVSA and regulatory expectations
- Lead audit readiness, compliance processes and quality reviews
- Set and enforce national definitions of “Competent”, “Test ready” and “Qualified”
- Confidently manage failure, remediation and exit where required
- Trainer Capability and Consistency
- Recruit, develop and performance-manage salaried and franchised trainers
- Ensure trainers teach to standard, not personal preference
- Build a strong internal culture of professionalism and accountability
- Create clear frameworks for trainer development and progression
- Commercial Contribution
- Recognise that training is a revenue-generating, cost-sensitive function
- Balance, conversion, retention, lifetime value and brand protection
- Contribute to pricing, packaging and programme design decisions
- Use data to improve outcomes without diluting standards
- Leadership and Influence
- Act as a senior leader within Bill Plant
- Communicate confidently with trainers, trainees and regulators
- Represent Bill Plant externally where required
- Build credibility through clarity, fairness and consistency
What Success Looks Like
- Clear, nationally understood training pathways
- Improved trainee retention and completion quality
- Reduced inconsistency between trainers and regions
- Digital products that enhance learning and revenue
- A reputation for professional, credible instructor education
Ideal Candidate Profile
- Senior leadership role in training, education or learning
- Experience operating at scale (hundreds or thousands of learners)
- Background in regulated, standards-driven environments
- Proven experience designing learning frameworks and progression models
- Experience with online or blended learning delivery
Highly Desirable Backgrounds
- Driver Training
- Regulated industries (financial services, transport, healthcare, utilities)
- EdTech or professional qualification providers
- Franchise or network-based organisations
- Safety-critical or outcomes-driven training environments
Personal Attributes
- Calm authority — comfortable making difficult decisions
- Commercially aware without being sales-led
- Values standards and professionalism
- Able to balance empathy with accountability
- Strategic thinker who can still execute
Why Join Bill Plant
- National Driving School of the Year 2019, 2023, 2024, 2025
- National Training Provider of the Year 2025
- ORDIT registered, DVSA Fleet accredited training provider and a RoSPA accredited training provider
- Serious investment in training and digital learning
- Opportunity to shape the future of instructor education in the UK
- A leadership team that understands training is strategic, not cosmetic
What We Offer
- Company events
- Company pension
- Competitive senior leadership package
- Cycle to Work scheme
- Free fitness classes
- Free on-site parking
- Sick pay
Ready to Lead the Future of Instructor Training? This is an opportunity to play a defining role in the future of instructor education in the UK. If you are passionate about standards, people development and leading training at scale within an award-winning organisation, we would welcome your application.
Head of Training & Education in Ripon employer: Bill Plant Driving School
Contact Detail:
Bill Plant Driving School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Training & Education in Ripon
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend relevant events, and engage on social media. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their training philosophy and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! You should be able to clearly articulate your vision for the training ecosystem and how you can enhance their instructor journey. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Head of Training & Education in Ripon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Head of Training & Education role. Highlight your leadership experience in training and education, especially in regulated environments.
Showcase Your Strategic Thinking: In your application, emphasise your ability to think strategically about training frameworks and learner pathways. We want to see how you can contribute to shaping the future of instructor education at Bill Plant.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. Remember, clarity is key!
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly and efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Bill Plant Driving School
✨Know Your Training Strategy
Familiarise yourself with the current training frameworks and standards in place at Bill Plant. Be ready to discuss how you would evolve these frameworks to enhance the trainee journey and ensure consistency across trainers and regions.
✨Showcase Your Digital Savvy
Since this role involves owning the digital training roadmap, prepare examples of your experience with online learning platforms and blended learning. Highlight any successful digital products you've developed or managed that improved learner engagement and outcomes.
✨Demonstrate Leadership Skills
As a senior leader, you'll need to communicate effectively with various stakeholders. Prepare to share instances where you've led teams, managed performance, and built a culture of professionalism and accountability within a training environment.
✨Understand Regulatory Compliance
Brush up on DVSA regulations and quality assurance processes relevant to instructor training. Be prepared to discuss how you would maintain compliance while ensuring high training standards and managing any challenges that arise.