New Business Manager – Customer Engagement & Loyalty
5mins from London Bridge
Competitive Package
Bilendi was formed in 1999 and we have been providing award winning loyalty solutions ever since for some of the biggest global brands. The company has seen exponential growth over the last 5 years and we are now looking to add a new Business Manager to the UK team to help us build upon our success.
This is a new full time, office-based position, at our London Bridge office (SE1) and is a fantastic opportunity for an experienced sales professional to join the Customer Engagement and Loyalty team and play a pivotal role in growing the business. If you have a strong proven background in digital solution with a desire and passion to make a real difference, this could be the ideal position for you.
Reporting directly to the Director of Customer engagement and Loyalty, you will help drive the marketing strategies for the UK a business and have a hand in the direction the business will take over the next 5 years.
Key Responsibilities
- As someone with at least 5 years’ experience in selling complex digital solutions, you will be hunting new opportunities and managing your own sales pipe.
- You will be selling to C/board level, so you need to possess the ability to communicate effectively and understand their business needs.
- You will understand digital technology and the importance of data in the loyalty solutions you sell.
- Working the with Business Unit Director and the Head of Marketing, you will source and attend relevant networking events and conferences
- Develop quotations and proposals
Responsibilities
- Building and managing your own sales pipeline
- Managing sales leads from initial contact to close
- Arrange and assist product demonstrations over video conferencing.
- Understanding the needs of potential clients and presenting our solutions to them in a way that addresses those needs.
- Assist In the develop quotes and in creating proposals.
- Managing expectations with potential clients
- Attending networking events and conferences.
- Managing CRM data with leads to ensure prospect data is up to date.
- Meeting KPI's (Demo calls taken, Quotes produced, Revenue closed) and reporting numbers to management.
You will also work collaboratively with:
- The customer and engagement team to move forward qualified inbound leads.
- Product and Marketing teams to stay up to date with our latest product updates and marketing initiatives.
- Operations team to keep up to date with internal and external process for handing over new clients for onboarding.
About You:
- To excel in this role, you’ll need to have the following skills, qualities and experience:
- 5 years proven track record of selling software-as-a-service (SaaS) into strategic / enterprise accounts.
- Deeply in tune with buyer needs and Relationship building.
- Ability to quickly identify customers’ needs and offer pragmatic solutions.
- Technical aptitude to master a complex, data-oriented product Demonstrated prospecting, discovery, objection handling, planning and closing skills.
- Highly coachable and motivated by continuous learning with a healthy dose of curiosity and a strong bias for action.
- Excellent written / oral communication and presentation skills.
- (Placeholder for missing closing tags typo fixed.)
Why Work for Us?
- Competitive Salary Package
- 25 days holiday public holidays extended break between Christmas and New Year.
- Company pensionPositive work environment and the time and resources to help you grow professionally.
- A clear progression path into more senior operations/product roles and beyond.
You must have a full clean driving license and be prepared to travel extensively within the UK, occasionally involving an overnight stay.
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