Job Title: Retail Sales Consultant
Location: Sigma Sports, Oakham
Hours: 40 hours per week (Monday - Sunday)
Report to Store Manager
Position Overview:
We are seeking a passionate and knowledgeable Retail Sales Consultant to join our team at our Oakham store. In this customer-focused role, you will work closely with our customers in selecting the perfect bike, clothing and accessories for their next adventure. You will also be responsible for managing stock and inventory, and ensuring a smooth order management process.
Key Responsibilities:
- Sales: Drive sales and meet targets by engaging with customers, upselling products, and fostering long-term customer relationships.
- Product Knowledge: Stay updated on the latest cycling products, trends, and technologies.
- Stock & Inventory Management: Handle stock control, conduct regular checks, and ensure the store is always fully stocked.
- Order Management: Process and track customer orders, ensuring timely delivery and communication.
- Merchandising & Store Maintenance: Ensure the store is visually appealing, organised, and fully stocked.
- Team Collaboration: Work with the team to create a positive environment, share knowledge, and maintain safety standards.
Skills & Experience:
- Previous retail sales experience, ideally within the cycling industry.
- Strong knowledge of bicycles, components, and accessories.
- Excellent customer service and communication skills.
- Organisational skills and attention to detail.
- Experience with inventory management systems is a plus.
Benefits:
- Competitive salary plus uncapped commission on sales
- Generous staff discounts across a wide range of premium cycling products.
- Access to a dynamic environment with state-of-the-art workshops, bespoke bike fitting services, and expert advice.
- Company Pension Scheme
- In house Cycle to Work scheme.
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Retail Sales Consultant employer: BikeBiz
At Sigma Sports, we pride ourselves on being a leading premium road and gravel retailer with a strong commitment to the cycling community. Our supportive and passionate team fosters a vibrant work culture where employees can thrive, enjoy generous staff discounts, and access opportunities for career growth in a dynamic environment. Join us in delivering exceptional customer experiences while working with the best brands in the industry.
