Bike Club, the UK's leading children's bike subscription service, is seeking a Customer Service and Success teammate to help with subscriptions, billing, deliveries and bike choices. You will answer queries across email, phone and social channels, gather feedback, and proactively support retention while growing product knowledge of our bicycle range.
Remote first with monthly in-person team meetings in East London; 37.5 hours/week, 26 days leave plus bank holidays, private health insurance,
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