At a Glance
- Tasks: Lead operations and supply chain for a fast-growing jewellery brand.
- Company: Bijoux De Mimi, a dynamic UK-based jewellery brand with global reach.
- Benefits: Hybrid work model, competitive salary, and opportunity for career growth.
- Other info: Collaborative environment with exciting challenges and opportunities for innovation.
- Why this job: Join a passionate team and make a real impact in a thriving business.
- Qualifications: 5+ years in operations, strong analytical skills, and experience with e-commerce.
The predicted salary is between 36000 - 60000 £ per year.
Location: Chelsea, London (Hybrid, at least 2 days in-office preferred)
Reports to: Founder (Amelia Hitchcock-Merritt)
Role Type: Full-time
Start Date: ASAP
About Bijoux De Mimi
Bijoux De Mimi is a UK-based, fast-growing jewellery brand that has scaled organically with no external investment, doubling year on year. Founded by Amelia Hitchcock-Merritt at 18, the business has grown from a small startup into an international direct-to-consumer brand.
As we scale across multiple global warehouses and expand our pop-up retail footprint, our operational complexity has skyrocketed. We are looking for an experienced Operations Manager to take the reins of our supply chain and build the robust foundation required for our next phase of global growth.
The Role
This is a high-impact, autonomous role. You will own the operational backbone of the business - we expect this person to operate with confidence and autonomy across the end-to-end supply chain. This role will work closely with the Founder and collaborate with manufacturers and warehouse teams across the UK, EU, and US.
Key Responsibilities
- Demand Planning & Inventory Strategy
- End-to-End Forecasting: Own the sales forecasting models for online and pop-up retail, using historical data, marketing calendars, and seasonality to predict stock needs.
- Global Stock Balancing: Strategically allocate inventory across UK, EU, and US warehouses to maximize availability while minimizing overstock and "dead" capital.
- Packaging Management: Forecast and trigger reorders for all branded packaging in line with projected growth.
- Supply Chain & Production Management
- Manufacturer Relations: Act as the primary point of contact for jewellery and packaging partners. Place orders, confirm lead times, and hold suppliers accountable to strict deadlines.
- Launch Coordination: Build and manage the master "Launch Calendar," synchronising production timelines with freight schedules and marketing Go-Live dates.
- Quality Assurance: Own the resolution of any production defects or quality failures, implementing corrective actions with suppliers to protect brand integrity.
- Global Logistics & Warehouse Operations
- Freight Ownership: Manage international shipping (via ZenCargo), overseeing collections, customs, and delivery schedules into our global 3PL network.
- 3PL Performance: Monitor warehouse SLAs (receiving speed, dispatch accuracy, and inventory integrity). You are the bridge between our digital storefront and the physical stock.
- System Accuracy: Ensure 100% inventory synchronization between Shopify and various Warehouse Management Systems (WMS). Resolve any discrepancies proactively.
- Strategic Support
- Wholesale Activities: Support small-scale wholesale opportunities by designating stock allocations without impacting DTC availability.
- Process Optimisation: Constantly "audit" our current ways of working to find efficiencies, cost savings, and faster routes to market.
What We’re Looking For
- 5+ years in Operations, Supply Chain, or Demand Planning, ideally within a fast-growing DTC e‐commerce brand.
- Strong analytical skills and confidence in forecasting demand and making inventory decisions.
- Confident navigating Shopify and WMS platforms.
- Highly organised and proactive, comfortable working with minimal oversight.
- Within commutable distance of our Chelsea office and enjoy the collaborative energy of a hybrid team environment.
What Success Looks Like
- The business is consistently well stocked across all regions.
- Product launches and pop-up events run smoothly and on time.
- Inventory data across systems remains accurate and reliable.
- Quality issues and operational risks are identified early and resolved quickly.
- The Founder is no longer required to manage day‐to‐day operational execution.
To Apply
If you are an experienced Operations Manager ready to take ownership of a fast‐growing, international brand, we’d love to hear from you. Please send your CV and a cover letter outlining your relevant experience to: careers@bijouxdemimi.com
Operations Manager in London employer: Bijoux De Mimi
Bijoux De Mimi is an exceptional employer, offering a dynamic and collaborative work culture in the heart of Chelsea, London. As a fast-growing jewellery brand, we provide our employees with meaningful opportunities for professional growth and autonomy, allowing you to make a significant impact on our global operations. With a focus on innovation and efficiency, we foster an environment where your contributions are valued, and you can thrive alongside a passionate team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand Bijoux De Mimi's values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in operations and supply chain management makes you the perfect fit for the role. Keep it concise and focus on how you can contribute to Bijoux De Mimi's growth.
✨Tip Number 4
Don't forget to apply through our website! It shows you're serious about the position and gives us a chance to see your application in the best light. Plus, it’s the easiest way to stay updated on your application status.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in supply chain management and any relevant achievements that align with what we're looking for at Bijoux De Mimi.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our fast-growing brand. Share specific examples of how you've tackled challenges in operations and how you can contribute to our success.
Showcase Your Analytical Skills:Since we value strong analytical skills, be sure to mention any tools or methods you've used for demand forecasting and inventory management. We want to see how you can bring data-driven decisions to our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bijoux De Mimi
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to demand planning and inventory management. Be ready to discuss how you've used data to make decisions in the past.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in supply chain management and logistics. Think about challenges you've faced and how you overcame them, especially in a fast-paced environment.
✨Understand the Brand
Research Bijoux De Mimi thoroughly. Understand their product lines, target market, and recent developments. This will help you tailor your answers and show genuine interest in the brand during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth plans and operational challenges. This not only shows your interest but also your strategic thinking. It’s a great way to demonstrate that you’re already thinking about how to contribute to their success.
