We're creating a new role at Bigwave: Head of Digital Performance, to lead and grow our combined Paid Media and SEO function.
This role brings our Digital Performance disciplines together under a single strategic leader for the first time. As part of our Senior Leadership Team, you'll be accountable for the direction of the function: shaping how Paid Media and SEO work together, raising standards, establishing the team and culture from a strong foundation upward, and driving performance, profitability and development across resource planning, forecasting, client growth and service expansion.
You'll guide a talented team of specialists, helping them develop their capability, confidence and impact while ensuring we continue to deliver exceptional results for our clients. This is a chance to identify where we can grow and build a function that evolves with client needs and market developments.
Who we're looking for
We're looking for a digital leader with significant, current hands-on Paid Media expertise and a strong commercial mindset: someone energised by the chance to create something rather than simply maintain it.
You'll have experience running high-performing teams, developing managers and senior specialists, and giving people the space to do their best work. You'll be comfortable combining strategic thinking with hands-on problem-solving, and you'll know how to balance technical excellence, client outcomes and commercial performance.
Strong, current Paid Search, Paid Social and eCommerce experience is essential, alongside a solid understanding of SEO and the role it plays in a broader Performance strategy. While your primary expertise will sit within Paid Media, you'll be confident bringing both disciplines together effectively.
Why Bigwave?
We're an independent, B Corp certified agency, which means doing right by our people, clients and communities sits at the heart of how we work. Community matters deeply to us: we're proud of the impact we have beyond client work, and we look for people who share that commitment to giving back and doing business responsibly.
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Contact Details:
Bigwave Marketing | B Corp™ Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital in Exeter
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Bigwave Marketing | B Corp™ are looking for when hiring for a Head of Digital.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Bigwave Marketing | B Corp™ for the Head of Digital, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Bigwave Marketing | B Corp™ as a Head of Digital, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Bigwave Marketing | B Corp™’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Digital.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Bigwave Marketing | B Corp™, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Bigwave Marketing | B Corp™'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Bigwave Marketing | B Corp™. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Bigwave Marketing | B Corp™
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Bigwave Marketing | B Corp™ uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Bigwave Marketing | B Corp™. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
