At a Glance
- Tasks: Grow agency business, manage P&L, and deliver exceptional customer experiences.
- Company: Dynamic agency management firm located in the heart of London.
- Benefits: Competitive salary, career growth opportunities, and a vibrant office culture.
- Other info: Work in a collaborative team with a focus on innovation and problem-solving.
- Why this job: Join a fast-paced environment where your impact on agency success is recognised.
- Qualifications: Bachelor's degree and 2+ years in account management or negotiations.
The predicted salary is between 45000 - 55000 £ per year.
Location: 77 Marsh Wall, London E14 9SH, London, UK (4 days in the office)
Responsibilities
- Develop and grow an existing book of agency business by scaling current agencies' territory, pitching for new agencies' activations, proving impact through achieving KPIs such as an increase in agency number and revenue, growth of active broadcasters per agency, etc.
- Accurately forecast revenue delivery and identify opportunities to prevent or bridge gaps in goals.
- Manage a full P&L, including planning, forecasting, and driving growth for your expertise to accommodate deadlines that impact the business.
- Manage broadcaster agencies at scale; monitor the partner's performance through tools and timely communication with direct supervisor, and deliver on initiatives with external partners while managing timelines, assets, and deliverables in a fast-paced growth environment.
- Deliver best-in-class customer experience: reactively troubleshoot any practical problem occurring to the agencies and proactively anticipate any challenge.
Qualifications
- Bachelor's degree or above.
- 2+ years of experience in negotiations, account, or vendor management.
- Team management experience is a plus.
- Problem solver capable of navigating ambiguity and proactively providing effective solutions to customer needs.
- Strong attention to detail and a proven ability to balance priorities and meet deadlines.
- Sound analytical skills in Google Sheets (Excel).
- Experience working with revenue targets in a fast-paced, client-facing environment.
Account Specialist, Agency Management(London) employer: BIGO
As an Account Specialist in Agency Management based in London, you will thrive in a dynamic work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and the opportunity to manage significant agency accounts, all while enjoying the vibrant atmosphere of London. With a focus on achieving KPIs and delivering exceptional customer experiences, we offer a rewarding environment where your contributions directly impact our success.
We think you need these skills to ace Account Specialist, Agency Management(London)
Account Management
Negotiation Skills
Vendor Management
Team Management
Problem-Solving Skills
Attention to Detail
Analytical Skills
