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- Tasks: Manage and grow agency partnerships while achieving KPIs and delivering exceptional customer experiences.
- Company: Join BIGO LIVE, a dynamic platform connecting live streaming talents with audiences worldwide.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and the chance to work with top talents.
- Why this job: Be part of a fast-paced team that values creativity and problem-solving in the exciting world of live streaming.
- Qualifications: Bachelor's degree and 4+ years in account management or negotiations required; strong analytical skills a must.
- Other info: Ideal for self-starters who thrive in a collaborative and innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
The BIGO LIVE Agency Management team is seeking a self-starting Account Manager who enjoys working with external and internal constituents, live streaming celebrities and talents, and has a track record of solving problems. You will be a crucial member of a growing team that will partner with live broadcaster agencies across our North America market with the goal of educating, nurturing and growing our portfolio of broadcaster agency partnerships.
Responsibilities:
- Develop and grow an existing book of agency business by scaling current agencies' territory, pitching for new agencies' activations, proving impact through achieving KPIs such as an increase in agency number and revenue, growth of active broadcasters per agency, etc.
- Accurately forecast revenue delivery and identify opportunities to prevent or bridge gaps in goal.
- Manage a full P&L; including planning, forecasting, and driving growth for your expertise to accommodate deadlines that impact the business.
- Manage broadcaster agencies at scale; monitor the partner's performance through tools and timely communication with direct supervisor, and deliver on initiatives with external partners while managing timelines, assets, and deliverables in a fast-paced growth environment.
- Deliver best-in-class customer experience: reactively troubleshoot any practical problem occurring to the agencies and proactively anticipate any challenge.
Qualifications:
- Bachelor's Degree above only.
- 4+ years experience in negotiations, account, or vendor management. Team management experience is a plus.
- Problem solver capable of navigating ambiguity and proactively providing effective solutions to customer needs.
- Strong attention to detail and a proven ability to balance priorities and meet deadlines.
- Sound analytical skills in Google Sheets (Excel).
- Experience working with revenue targets in a fast-paced, client-facing environment.
Contact Detail:
BIGO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Agency Management(London) (London)
✨Tip Number 1
Familiarise yourself with the live streaming industry and the specific challenges faced by broadcaster agencies. Understanding their needs will help you demonstrate your problem-solving skills during interviews.
✨Tip Number 2
Network with professionals in the live streaming and agency management sectors. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss your experience with KPIs and revenue targets in detail. Be ready to share specific examples of how you've successfully managed accounts and driven growth in previous roles.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you use tools like Google Sheets to forecast revenue and manage P&L. Highlight any relevant projects where you've successfully used data to inform decisions.
We think you need these skills to ace Account Manager, Agency Management(London) (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in negotiations and vendor management. Use specific examples that demonstrate your problem-solving skills and ability to meet revenue targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with live streaming or similar industries, and how you can contribute to the growth of broadcaster agency partnerships.
Showcase Analytical Skills: Since the role requires sound analytical skills, include any relevant experience with tools like Google Sheets or Excel. Provide examples of how you've used data to drive decisions or improve performance in previous roles.
Highlight Customer Experience: Emphasise your ability to deliver best-in-class customer experiences. Share specific instances where you've successfully resolved issues or anticipated challenges for clients, showcasing your proactive approach.
How to prepare for a job interview at BIGO
✨Showcase Your Problem-Solving Skills
As an Account Manager, you'll need to demonstrate your ability to navigate challenges. Prepare examples from your past experiences where you've successfully solved problems, especially in a client-facing role.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to agency management. Be ready to discuss how you've achieved or exceeded targets in previous roles, as this will show your analytical skills and understanding of revenue generation.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you manage relationships with external partners and internal teams.
✨Research the Company and Its Culture
Understanding BIGO LIVE's mission and values will help you align your answers with what they are looking for. Show enthusiasm for their work and be ready to explain why you want to be part of their team.
