At a Glance
- Tasks: Lead research and design activities to create impactful customer experiences.
- Company: Join Biglight, a dynamic experience design agency with top brands.
- Benefits: Enjoy competitive salary, hybrid working, and 25 days annual leave.
- Other info: Collaborate with talented professionals in a supportive, inclusive environment.
- Why this job: Make a real difference by shaping products and services that drive value.
- Qualifications: 5+ years in UX, research, and service design with strong communication skills.
The predicted salary is between 57692 - 70512 £ per year.
Biglight's Experience Designers help organisations solve complex customer and business challenges through research, strategy and design. From shaping journeys and defining product experiences to creating wireframes, prototypes and service concepts, we turn insight into solutions that deliver measurable impact. Our Experience Design team brings together UX, research and strategy specialists who care deeply about creating products and services that work for both customers and businesses. We collaborate across disciplines to solve complex problems and deliver meaningful outcomes for some of the world's leading brands.
As a Senior Experience Designer, you'll play a key role in translating customer insight into products, services and experiences. You'll lead research and design activities, own significant workstreams, facilitate workshops and work directly with clients to shape decisions and drive progress. Using user‑centred design methods, you'll balance customer, business and delivery needs to create experiences that are intuitive, effective and commercially valuable.
WHAT’S IN IT FOR YOU
- Work on complex, high-impact projects: You'll work closely with clients across a range of transformation initiatives, owning key workstreams from discovery through to delivery.
- See your ideas come to life: At Biglight, your work will have real, measurable impact.
- Grow with us: You'll continue to deepen your expertise across research, UX design and strategy.
SKILLS WE ADMIRE
- Curious and insightful: You love uncovering the behaviours, motivations and needs that drive great experiences.
- Strong opinions, loosely held: You bring confidence and expertise to discussions.
- Collaborative and creative: You enjoy working across disciplines to solve complex problems.
- Organised and self‑motivated: You can navigate ambiguity and make informed decisions.
WHAT YOU’LL BE DOING
- Planning and conducting user research: Determine when research is needed and plan and deliver the most appropriate approach.
- Experience and service design: Create UX design deliverables including user flows, wireframes, customer journey maps, service blueprints, prototypes and A/B test approaches.
- Client collaboration: Lead workshops, client discussions and design reviews.
- Strategic thinking: Translate insight into practical solutions, experience strategies and service improvements.
- Team collaboration and development: Work closely with colleagues across strategy, design and development disciplines.
EXPERIENCE, EDUCATION AND PERSONAL ATTRIBUTES
- 5+ years' experience, with a portfolio demonstrating expertise across user research, UX and service design.
- Proven ability to plan and lead research activities, facilitate workshops and translate insight into effective product, service and UX solutions.
- Strong experience using tools such as Figma, Miro and other digital collaboration platforms.
- Excellent communication and stakeholder management skills.
- Collaborative and commercially aware, with the ability to balance customer needs, business objectives and delivery realities.
- Organised, proactive and comfortable working independently.
- Experience supporting and mentoring junior team members.
Why Biglight?
Biglight is an experience design agency focused on helping leading B2C and B2B brands create remarkable customer experiences that drive commercial impact. We combine UX, design, insight, and experimentation to unlock new value for our clients. We are a people business, powered by talented specialists who want to make a difference.
We are committed to fostering a diverse and inclusive workplace where everyone feels respected, valued, and empowered to contribute their authentic selves.
Senior Experience Designer employer: Biglight
At Biglight, we pride ourselves on being a people-centric experience design agency that champions innovation and collaboration. As an Account Executive, you'll thrive in a dynamic environment where your organisational skills and creativity will be nurtured, allowing you to work with renowned brands while enjoying competitive benefits, professional growth opportunities, and a vibrant team culture that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Experience Designer
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Biglight for a Senior Experience Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Biglight before they go live!
We think you need these skills to ace Senior Experience Designer
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Experience Designer at Biglight, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Biglight does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Biglight. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Biglight.
How to prepare for a job interview at Biglight
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Biglight, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Biglight might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Biglight!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Biglight is looking for.
