Business Development & Communications Executive in London

About Biglight

At Biglight, we help ambitious organisations transform their customer experiences and unlock real growth. We are a close-knit, driven team that cares about doing great work - and we are growing fast.

Role Overview

This role sits at the heart of that effort. You will be building relationships with potential clients, creating content that connects, and making sure our team stays informed and engaged. It is a varied, hands-on role with real ownership. If you love getting stuck in and making things happen, you will fit right in.

Building Relationships

• Help identify which sectors and accounts we should focus on.
• Support early research by identifying priority sectors, events and trade shows where we can gather insight to inform our outreach.
• Spot opportunities to reach out - when a prospect moves jobs, a company announces news, or there is a sector development worth talking about.
• Create the materials we need - one-pagers, case studies, and email templates that stand out and add value.
• Start conversations over email that feel personal and relevant.

Pipeline management & reporting

• Keep our CRM tidy and up to date - log conversations, track who we are talking to, and what has been said.
• Build and maintain our contact lists.
• Research prospects so we are well-prepared for meetings.
• Let your manager know when someone is warming up or there is a real opportunity.
• Keep an eye on what is working - are people responding? Are we getting meetings? Track response rates, relationship progression and meetings booked.

Content & Marketing

• Work with people across Biglight to gather updates, stories, and content.
• Support social media and marketing campaigns - jump in on marketing projects and help bring them to life.

Events - External (Business Development)

• Support our presence at conferences by creating event materials and assisting with event communications.
• Attend events – take photos, help manage materials, and support the team on the day.
• Track event leads and ensure timely follow-up.

Events - Internal (Team Engagement)

• Own our two big team events each year – Christmas and Summer parties.
• Find great venues, get quotes, negotiate with suppliers, and own the delivery.
• Manage budgets carefully and keep your manager informed throughout.
• Write and send all event communications – save the dates, invitations, reminders.
• Run the show on the day and gather feedback afterwards so we can make the next one even better.

Internal communications

• Write and send the Biglight Bulletin – our internal newsletter that keeps everyone connected.
• Co-ordinate the Biglight Broadcast – our monthly all-hands meeting – managing the host rota and agenda.

What We are Looking For

• You are commercially minded – you understand what makes businesses tick and can spot a good opportunity.
• You enjoy the business-development side of your role: meeting people, staying in touch and turning early conversations into lasting relationships.
• You are hands-on and proactive. You bring ideas forward, turn them into action and deliver the work with pace and care.
• You can write – whether it is a prospect email, a social post, or the team newsletter, you know how to make words work.
• You manage your workload well, juggling multiple priorities while staying flexible and responsive to what is needed.
• You are comfortable with tech – you can pick up tools like HubSpot, LinkedIn, Figma, and whatever else we throw at you.
• You are a genuine team player. You collaborate well, support others and help create a positive, productive atmosphere wherever you work.

Experience We would Love To See

• 3-4 years in business development, or a relationship-focused role – ideally in a consultancy, agency, or B2B environment.
• A track record of building and sustaining relationships with clients or prospects over time.
• Confident writing skills across a range of formats and audiences.
• Hands-on experience with Lead Gen and CRM tools like Apollo AI and HubSpot and a strong working knowledge of LinkedIn.
• A solid understanding of SEO basics and how to optimise content effectively.
• The ability to create simple, professional marketing materials when needed.
• Highly organised, proactive, and comfortable working independently.
• Results-focused with a desire to track and improve on what you do.
• It is helpful to have a basic understanding of how B2B and B2C digital experiences differ, particularly in the context of transformation and customer experience.
• Experience with events (internal or external) or internal comms is a bonus, but we are really looking for someone who can fit in well with our team.

Benefits

• Competitive salary
• Enhanced maternity/paternity pay
• Access to Perkbox employee benefits platform
• Hybrid office/home working
• Regular business updates and company socials
• Opportunities for professional growth and career development
• 25 days annual leave
• Being part of a dynamic, fast-paced agency environment
• Working with a team of incredibly talented professional colleagues

We are committed to fostering a diverse and inclusive workplace where everyone feels respected, valued, and empowered to contribute their authentic selves.